IndiGo allows female flyers to choose seats next to other women for safety
IndiGo’s new feature allows women to choose seats next to other women during web check-in for personal safety and comfort.
IndiGo’s female passengers will now be able to see which seats are pre-booked by other female flyers at the time of web check-in and select their seats accordingly for safety and comfort, the Times of India reported.
“It is specifically tailored to PNRs (Passenger Name Records) with women travellers — solo as well as part of family bookings.… (this is) currently in pilot mode aligning with our ‘girl power’ ethos,” the airline said in a statement.
This came after multiple untoward incidents on flights in the past such as when a male passenger urinated on a fellow elderly female passenger on an Air India flight in January 2023, a professor sexually assaulted a doctor on a Delhi-Mumbai IndiGo flight in July 2023, and a woman was groped on a Mumbai-Guwahati IndiGo flight in September 2023.
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The airline said that this feature has been introduced after market research to make the “travel experience more comfortable for our female passengers.”
IndiGo is India's largest air carrier with a domestic market share of 60.5 per cent in 2023, according to the data released by the Directorate General of Civil Aviation (DGCA)
