PhonePe, Google Pay UPI will stop working on these numbers from April 1. Details here

The NPCI announced that mobile numbers linked to UPI will be removed from bank accounts if they haven’t been active for a significant period of time.

Published on: Mar 20, 2025, 14:08:21 IST

By HT News Desk

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April 1, 2025, will bring in new regulations affecting UPI apps such as Google Pay, PhonePe, and Paytm.

UPI is an instant payment system developed by the NPCI. (Representative)

This is because the National Payment Corporation of India (NPCI) announced that mobile numbers linked to UPI will be removed from bank accounts if they haven’t been active for a significant period of time.

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This means that if your bank account is linked to an inactive mobile number, it will get deleted.

Why was this new rule brought into place?

The NPCI made the decision due to increasing cases of cybercrime occurring daily.

It pointed out that inactive mobile numbers end up creating technical glitches within the banking and UPI systems, according to an India TV report.

The problem comes if telecom providers reallocate these numbersa to someone else, which can open the doorts for fraud.

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Therefore, an active mobile number is essential and must be linked to your bank account to facilitate UPI transactions.

If you have a mobile number which is linked to your account that is no longer active or has not been recharged in a while, it is crucial to contact yoru telecom provider to confirm if the number is still active and under your name.

In case it isn't, you can either reactivate it immediately or update your bank account with a new mobile number.

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The NPCI has also instructed banks and UPI applications to revise their records of inactive mobile numbers every week, according to the report.

ABOUT THE AUTHOR
HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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