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Fleecing complaints: Three private hospitals refund 21 lakh in Panchkula

The cheques were handed over by representatives of Paras Hospital, Alchemist Hospital and Wings Hospital to Covid-19 patients and their family members

Published on: Jun 30, 2021 06:44 PM IST
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Three private hospitals in Panchkula that accepted the allegations of overcharging Covid patients have refunded 21 lakh to the complainants in the presence of deputy commissioner Vinay Pratap Singh.

The three private hospitals have been directed to conduct a self audit of bills and inform patients or their family members about the refund admissible to them, if any, through phone or email. (HT File Photo/For Representation Only)
The three private hospitals have been directed to conduct a self audit of bills and inform patients or their family members about the refund admissible to them, if any, through phone or email. (HT File Photo/For Representation Only)

The cheques were handed over by representatives of Paras Hospital, Alchemist Hospital and Wings Hospital to Covid patients and their family members on Tuesday.

Singh said that now, the entire due amount has been settled. While Paras Hospital refunded 12,91,092 for 13 patients, Alchemist Hospital and Wings Hospital refunded 6,39,347 and 1,77,654 to five and three patients, respectively.

The families had met Haryana Vidhan Sabha Speaker Gian Chand Gupta and complained of inflated bills. Taking cognisance of the complaints, Gupta had directed the district administration to constitute a committee to conduct an inquiry. It was headed by additional deputy commissioner (ADC) Mohd Imran Raza.

Singh said that initially, notices were served to the hospitals and their reply was sought. Then, they were given a personal hearing, where they accepted to overcharging in certain cases. The DC said that he had directed all such private hospitals to refund the excess amount charged by them to the complainants at the earliest.

However, Singh said that much more needs to be done in this direction. He also directed the three private hospitals to conduct a self-audit of bills and inform patients or their family members about the refund admissible to them, if any, through phone or email.

“I have issued a notice, in which they have been directed to complete self-audit of bills between April 1 and May 15 by July 31. A review meeting will be held after 30 days,” he said.

He said that anyone with complaints of overcharging can report it to the ADC’s office on panchkulaadc@gmail.com.

 
ABOUT THE AUTHOR
Tanbir Dhaliwal

Tanbir Dhaliwal is a correspondent at Chandigarh. She covers health and business.

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