For representational purpose only. (HT FILE)
For representational purpose only. (HT FILE)

Acting in golden hours, Mumbai cyber police saved 15 crore from criminals in 2020

According to an officer of the cyber wing, city cyber police has strengthened and enhanced their cyber fraud money prevention mechanism, under the guidance of joint commissioner of police (crime) Milind Bharambhe, wherein victims’ money can be saved before fraudsters can withdraw it or misuse it.
By Vijay Kumar Yadav, Mumbai
PUBLISHED ON JAN 17, 2021 11:25 PM IST

Promptly responding in the first two hours, called the golden hours, after the occurrence of any cyber fraud, the Mumbai Police’s cyber wing prevented around 15 crore from being siphoned off by cybercriminals in 2020. Police managed to save the money as the victims approached the police timely with all banking details.

According to an officer of the cyber wing, city cyber police has strengthened and enhanced their cyber fraud money prevention mechanism, under the guidance of joint commissioner of police (crime) Milind Bharambhe, wherein victims’ money can be saved before fraudsters can withdraw it or misuse it.

“The enhanced mechanism ensures timely contacting banks concerned and tracing the disputed money and freezing it right there. As a result of this, last year the cyber police managed to prevent around 15 crore of victims of cybercrimes who approached us,” said Rashmi Karandikar, deputy commissioner of police (cyber).

These matters range from email phishing, online job frauds, online classified frauds, KYC update frauds, online loan fraud, matrimonial frauds, other OTP frauds, etc. In many cases, the stopped money has been returned to the victims.

“Like there is golden hour in road accidents, for cybercrimes or online frauds the first two hours are golden hours. The sooner the victims approach the police, the chances of saving or recovering the lost money becomes higher,” Karandikar added.

Kurla resident Fahad Shaikh had received a fraud call for KYC update and had shared the OTPs with fraudsters in a hurry as he was attending a funeral. “Moments later, 8 lakh were transferred from my bank account by fraudsters. I immediately approached cyber police and they managed to trace the entire amount and froze the account in which it was transferred to, before the fraudsters could withdraw or misuse it. I had saved this money for my daughter’s marriage and the cyber police’s timely action saved it. I got all my money back. I am very grateful to them,” Shaikh said.

Similarly, Sushil Sethia, a jeweller from Andheri, was made to click on a link by cyber fraudsters and all his banking details were compromised. “After I approached the cyber police, they immediately responded and my 92,000 were timely stopped and saved,” Sethia said.

The police said that people approach them late, provide them with incomplete information, incomplete or wrong email ids or account details; because of this, important time is wasted.

“When a cybercrime occurs, the victims are generally in shock and start making inquiries with friends and relatives to understand what exactly hit him/her and how to proceed further. The victims approache local police with a written application and the police tell them to get in touch with the bank and get the details about the disputed transactions and then a case gets registered. This whole process takes four to five days, but by that time, fraudsters withdraw the money from the account or use it,” said assistant commissioner of police (cyber) Nitin Jadhav.

Whenever a cyber fraud is committed, multiple bank accounts and e-wallets are used. So the cyber police have to first trace the disputed money and then freeze the said account. The entire process requires constant follow up and a team of cyber police personnel do it on a regularly basis.

Police sources said an internal system is devised by the department that generates a token or reference number of a fraud reported to cyber police and then the same is shared with the concerned bank or e-wallet service provider for freezing the disputed money. Once that’s done, the complainant is asked to approach the local police station and lodge a complaint for further legal pursuit of the matter, ACP Jadhav said.

The police further added that fraudsters have become smart. They target individuals on weekends or holiday or in the night hours when banking channels are closed. “Therefore to make the mechanism more productive and effective, the city cyber police have also written to the Reserve Bank of India (RBI) requesting them to issue directives to all the banks and e-wallet service providers to compulsorily make their nodal officers available 24×7 (for co-ordination with the police) so that the police’s timely intervention can save cyber fraud victim’s money. Non availability of bank’s nodal officer makes it a tough task for the police,” said a police source.

“We urge citizens to understand the importance of golden hours and report cybercrimes to police within the first two hours so that the suspicious transactions can be stopped in the bank and the money can saved,” the ACP said.

He further added that cyber police are prepared and well-equipped to take more such applications and save people’s money.

Cyber expert advocate Vicky Shah also said, “Approaching police in the first two hours is very important. And if the RBI wants to curb cybercrime, then the present ‘settlement cycle’ must be delayed by at least 24 hours. Delayed settlement cycle will prevent misuse of disputed funds. Also, the Telecom Regulatory authority of India (TRAI) should make the process of issuance of mobile numbers more rigorous like the passport to prevent cybercrimes by 100% as mobile numbers are directly liked to bank accounts and is key to all KYC details.”

SHARE THIS ARTICLE ON
Close
Strict action will be taken as per rules after gathering all the information, Maharashtra home minister had said.(File Photo )
Strict action will be taken as per rules after gathering all the information, Maharashtra home minister had said.(File Photo )

Girls allegedly stripped, forced to dance by cops; Maharashtra govt orders probe

PTI, Mumbai
UPDATED ON MAR 03, 2021 04:04 PM IST
"It is a very unfortunate incident. A four-member high-level committee of officials has been formed to conduct a probe into it..they have been asked to submit a report in two days," Deshmukh said.
Close
Rathod is allegedly involved in the death case of 22-year-old girl Pooja Chavan.(HT Photo)
Rathod is allegedly involved in the death case of 22-year-old girl Pooja Chavan.(HT Photo)

Maharashtra CM asked for Rathod's resignation to avoid chaos in assembly: BJP

ANI
PUBLISHED ON MAR 03, 2021 01:28 PM IST
  • Leader of Opposition in Maharashtra Assembly and BJP leader Pravin Darekar said the BJP expect some more drama in a few days over Rathod's resignation.
Close
Representational image. (Bloomberg)
Representational image. (Bloomberg)

Maharashtra govt to make probe report on Mumbai power outage public

PUBLISHED ON MAR 03, 2021 12:39 PM IST
Reports of a Chinese cyber attack being the reason behind the power outage have come to the fore. Maharashtra home minister Anil Deshmukh also said that the cyber police investigations indicated sabotage by some foreign countries
Close
Electrical power lines hang from a transmission pylons alongside a road in Mumbai, on October 12, 2020. India’s financial capital saw its biggest power outage in decades on the day. (File photo)
Electrical power lines hang from a transmission pylons alongside a road in Mumbai, on October 12, 2020. India’s financial capital saw its biggest power outage in decades on the day. (File photo)

Mumbai power outage: Electricity regulator had raised questions on islanding system

By Anisha Dutta
UPDATED ON MAR 03, 2021 03:12 PM IST
Mumbai’s electricity provider has acknowledged the October 12 power failure in the city could have been avoided had the system survived outside grid disturbance after operationalisation of the islanding scheme
Close
Senior citizens queue up to get vaccinated against Covid-19 outside BKC vaccination centre in Mumbai on Tuesday, March 2. (Pratik Chorge/HT Photo)
Senior citizens queue up to get vaccinated against Covid-19 outside BKC vaccination centre in Mumbai on Tuesday, March 2. (Pratik Chorge/HT Photo)

Hard knocks and tough lessons: How Mumbai’s health infra coped with Covid

By Rupsa Chakraborty
UPDATED ON MAR 03, 2021 12:31 PM IST
Mumbai is no stranger to pandemics and its authorities have faced a steep learning curve each time. In fact, much of the city as we know it today is a result of a planning body that was created in the wake of the bubonic plague which first hit the city in 1896
Close
Representational image.
Representational image.

Maharashtra: Teacher gets 5 years in jail for sexually harassing minor students

PUBLISHED ON MAR 03, 2021 09:45 AM IST
The teacher was arrested in August 2016 and granted bail as the police failed to file a charge sheet within the stipulated 60 days
Close
HT Image
HT Image

Centre nod for 29 more private hospitals from Mumbai to start vaccination

By Rupsa Chakraborty, Mumbai
PUBLISHED ON MAR 03, 2021 01:21 AM IST
To speed up the third phase of the nation-wide mass immunization programme, the centre on Tuesday approved 29 private hospitals to inoculate senior citizens above 60 years and those above 45 years with co-morbidities
Close
 (Pratik Chorge/HT PHOTO)
(Pratik Chorge/HT PHOTO)

MMRDA seeks Bombay HC’s nod to start Metro work at disputed plot

By KAY Dodhiya, Mumbai
PUBLISHED ON MAR 03, 2021 12:45 AM IST
The Mumbai Metropolitan Region Development Authority (MMRDA) on Tuesday approached the Bombay high court (HC) through an interim application, seeking lifting of the court’s stay on the October 1, 2020 order by the Mumbai suburban district collector, which permitted the transfer of 102 acres at Kanjurmarg to the authority for building a car shed and an interchange station for Metro lines 3, 4, 4A and 6.
Close
Unauthorised dumping of raw sewage into salt lakes in Bhandup. (Vanashakti)
Unauthorised dumping of raw sewage into salt lakes in Bhandup. (Vanashakti)

Mumbai: Civic contractor dumps raw sewage in Bhandup salt lakes, green activist seeks action

By Prayag Arora-Desai, Mumbai
PUBLISHED ON MAR 03, 2021 12:45 AM IST
An environmentalist, associated with a city-based NGO, on Monday, wrote to the civic authorities, including the collector (Mumbai suburban), the Maharashtra Pollution Control Board (MPCB) and the forest department’s mangrove cell, alleging unauthorised dumping of raw sewage into salt lakes in Bhandup, by a civic contractor
Close
The fire safety audit was conducted in the backdrop of the Bhandara fire that broke out in a government hospital in January, killing ten infants. (Hindustan Times)
The fire safety audit was conducted in the backdrop of the Bhandara fire that broke out in a government hospital in January, killing ten infants. (Hindustan Times)

Over 700 hospitals, nursing homes in Mumbai flouting fire safety norms: BMC audit

By Faisal Malik, Mumbai
PUBLISHED ON MAR 03, 2021 12:42 AM IST
The fire audit conducted by the Brihanmumbai Municipal Corporation (BMC) has found lapses in fire safety norms in around 701 hospitals and nursing homes across Mumbai
Close
 (Pratik Chorge/HT)
(Pratik Chorge/HT)

Chaos persists at Mumbai vaccination centres

By Mehul R Thakkar, Mumbai
UPDATED ON MAR 03, 2021 12:42 AM IST
Day two of the third phase of Covid-19 vaccination in Mumbai saw chaotic scenes similar to the first day with experts and citizens fearing that the vaccination centres may become “superspreader venues”, where one person infected with the coronavirus transmits it to several other people.
Close
Ajay Devgn. (HT Photo)
Ajay Devgn. (HT Photo)

Mumbai: Man blocks actor Ajay Devgn’s car over his stand on farm laws, held

By Megha Sood, Mumbai
PUBLISHED ON MAR 03, 2021 12:40 AM IST
Dindoshi police on Tuesday arrested a Punjab resident after he blocked the car of actor Ajay Devgn near Film City in Goregaon (East)
Close
Presently, the WR operates AC local trains only on its fast railway line corridor between Churchgate and Virar railway stations. (HT Photo)
Presently, the WR operates AC local trains only on its fast railway line corridor between Churchgate and Virar railway stations. (HT Photo)

Mumbai: AC trains soon on Western Railway’s slow corridor

By Aroosa Ahmed, Mumbai
PUBLISHED ON MAR 03, 2021 12:37 AM IST
After running air-conditioned (AC) local trains for the past three years, the Western Railway (WR) is now considering to introduce a similar service between Andheri and Virar, on its slow lines
Close
According to BMC, the tunnelling work is expected to be completed by the end of 2022.
According to BMC, the tunnelling work is expected to be completed by the end of 2022.

Mumbai coastal road work in fast lane, 100m tunneling done

By Mehul R Thakkar, Mumbai
PUBLISHED ON MAR 03, 2021 12:33 AM IST
The Brihanmumbai Municipal Corporation (BMC) completed digging the first 100m for the coastal road tunnel
Close
Ajay Ajit Peter Kerkar. (Anshuman Poyrekar/HT PHOTO)
Ajay Ajit Peter Kerkar. (Anshuman Poyrekar/HT PHOTO)

1,030 crore Axis Bank loan fraud case: Peter Kerkar, 2 senior Cox and Kings executives arrested

By Vijay Kumar Yadav, Mumbai
PUBLISHED ON MAR 03, 2021 12:31 AM IST
The economic offences wing (EOW) of the Mumbai Police on Tuesday arrested Cox and Kings (CNK) promoter Ajay Ajit Peter Kerkar and two other senior executives of the firm, in connection with 1,030 crore Axis Bank loan fraud case
Close
SHARE
Story Saved
OPEN APP