PMPML starts ‘Pravasi Mitra’ concept for better coordination with commuters

The Pune Mahanagar Parivahan Mahamandal Limited (PMPML) has launched the 'PMPML Pravasi Mitra' initiative to improve public transport services. Volunteers will provide feedback on issues such as driver conduct and poorly maintained bus stands. To apply for an identity card, citizens must email their details to lpropmpml1@gmail.com. No discounts on bus travel will be provided with the card, but 10 volunteers will be awarded a one-year free pass based on their reviews.

The Pune Mahanagar Parivahan Mahamandal Limited (PMPML) has launched a new initiative of giving out identity cards ‘PMPML Pravasi Mitra’ in order to get the ground reality of public transport and issues faced by commuters. These volunteers from the general public will help improve the public transport services in the city.

PMPML has launched a new initiative of giving out identity cards ‘PMPML Pravasi Mitra’ in order to get the ground reality of public transport issues (HT FILE PHOTO)

According to PMPML Chairman and Managing Director (CMD) Sachindra Pratap Singh, the transport body has introduced the initiative to increase public participation of conscious Punekars while travelling and to solicit feedback and suggestions from citizens about PMPML’s services.

“Public participation is a critical factor in PMPML’s empowerment and will assist in providing passenger-oriented services; thus, ‘PMPML Pravasi Mitra’ is being launched. These volunteers can provide information on a variety of issues such as driver and conductor conduct, poorly maintained bus stands, notifications about new bus routes, the need for bus sheds, and so on,” Singh explained.

PMPML will provide citizens who participate in the campaign with an identity card. However, no discounts will be provided for bus travel with this ID card. However, based on their reviews, 10 PMPML Pravasi Mitras will be awarded a one-year free pass on PMPML’s anniversary.