Mumbai airport operations disrupted by network outage, flights delayed

While the affected systems have now been restored, Air India said that residual delays may continue as operations gradually return to normal.

Updated on: Aug 9, 2025, 22:52:21 IST

By HT News Desk

Prefer HTon Google

Share via

Copy link

Flight operations at Mumbai’s Chhatrapati Shivaji Maharaj International Airport faced disruptions on Saturday due to a third-party data network outage that affected airlines check-in systems, the airport authorities informed.

According to Air India, the affected systems have now been restored. (REUTERS)

While responding to a passenger query on the delays, the Chhatrapati Shivaji Maharaj International Airport (CSMIA) said that contingency measures had been activated to manage the situation.

“We would like to inform you that we’re currently facing a network failure across the airport. We’ve activated contingencies and are working on resolving the issue with our core team. We’re operating in manual mode to minimise disruptions. We appreciate your patience in this regard. Team CSMIA," it said on X.

Also Read | NMIA has potential to be hub airport, base for Indigo, Air India

Air India also informed the passengers about the network outages, which might trigger flight delays.

However, the airline further said that the affected systems were restored, but residual delays may continue as operations gradually return to normal.

The airline has urged travellers to stay updated on flight schedules before heading to the airport.

Also Read | Bangladeshi man headed to Germany on Indian passport caught at Kolkata airport

Passengers are also advised to arrive well in advance to allow extra time for security and check-in formalities.

Later, it was reported that around 4 pm, the passenger processing handling system was moved to manual mode as the system reported a glitch. It took an hour to fix the issue.

Mumbai airport is the second busiest airport in the country, and it handles over 950 flight movements per day.

ABOUT THE AUTHOR
HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

Check India news real-time updates, latest news on Hindustan Times and more across India.