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Fog gives BPO crew the shivers

The situation is not helping much by the BPOs relaxing work hours and introducing incentives like additional tea breaks, reports Sanjeev K Ahuja .

india Updated: Jan 10, 2007 03:19 IST

Going to work and returning home is a scary proposition for employees of business process outsourcing firms these days. Cabs driven by unruly drivers over pothole-ridden roads and the poor law and order have taken on a whole new dimension in these fog-filled mornings and evenings.

The situation is not helped much by the BPOs relaxing work hours and introducing “incentives” like additional tea breaks. Vishal, an employee with Hewitt Associates was robbed by some motorcycle-borne men recently, while returning home from his office at the Unitech Cyber Park in Sector 43 from his Sector 14 house. “Sometimes we get back from office at 11 or 12 at night. There is little traffic on the roads and you can well imagine how scary that can be with the law and order situation in Gurgaon being as bad as it is,” Vishal said.

Nitish Khanna did not want to disclose the name of the BPO he works for. He said driving the employees doing graveyard shifts back home during winter ranked low among the priorities of BPOs. “Besides the inconvenience of commuting in the cold season, safety on the roads is another factor. We have no other option but to use company cabs that are driven by unruly drivers at high speeds through dense fog.”

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First Published: Jan 10, 2007 03:19 IST