A fraud case was registered on Sunday against the management of Nitin Retailer Point, a franchisee tasked with collecting and depositing electricity bills at the Jyoti Chowk Suvidha Centre. The company used to collect the bill and yet not deposit the full amount at the collection centre.
The Mumbai-based bill collection agency contracted for collection of bills, Suvidhaa Infoserve Private Limited, lodged the complaint and a case was registered at police station division number 4. An audit revealed this unethical practice of the company, officials said.
Even after the audit, the company decided to collect proof against the management and sent more than 100 decoy customers to substantiate the allegations. It was only when it had solid proof against the company that Suvidhaa Infoserve lodged a complaint.