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Supreme Court urges consumer forum to look into grievance of year-long adjournments

The Supreme Court noted that the functioning of various tribunals has been hampered due to lack of adequate infrastructure and judges, prompting them to give long adjournments.
The Supreme Court is seen in this file photo. The top court was hearing one such appeal filed by an Uttar Pradesh-based jewellery retailer against an order passed by the forum in February this year and adjourned it to January next year.(Burhaan Kinu/HT Photo)
The Supreme Court is seen in this file photo. The top court was hearing one such appeal filed by an Uttar Pradesh-based jewellery retailer against an order passed by the forum in February this year and adjourned it to January next year.(Burhaan Kinu/HT Photo)
Published on Aug 16, 2020 01:16 PM IST
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Hindustan Times, New Delhi | ByMurali Krishnan | Edited by Meenakshi Ray

Travel company penalised for not issuing refund to Chandigarh woman

The woman alleged that the company had also assured a jewellery coupon of 21,000, flight tickets and stay in Goa for two persons for free, but did not deliver on the promise
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HT Image
Updated on Mar 12, 2020 12:43 AM IST
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HT Correspondent | By, Chandigarh

Consumer forum: Thomas Cook to pay 2.25 L to Bathinda family for ‘nightmarish’ Thailand tour

The forum said complainants were harassed at every juncture, which forced them to manage many affairs on their own in a foreign land with a language barrier
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HT Image
Updated on Mar 12, 2020 12:40 AM IST
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Hindustan Times, Chandigarh | By, Chandigarh

Pending cases count mounts to 1,962 as Ludhiana consumer redressal forum remains headless

President of the forum had retired in December last year while the two other members of the forum have been relieved of their additional charge in Ludhiana consumer disputes redressal forum.
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HT Image
Published on Feb 25, 2020 10:48 PM IST
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Hindustan Times, Ludhiana | ByHarvinder Kaur, Ludhiana

IndiGo told to pay 5,000 to couple for misplacing luggage

Consumer forum observes that the airline ‘definitely’ failed to perform its duty diligently, which caused immense harassment to the complainants
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HT Image
Updated on Jan 30, 2020 12:58 AM IST
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Hindustan Times, Chandigarh | By, Chandigarh

Charging Chandigarh resident 10 for paper carry bag costs Big Bazaar dear

Consumer forum did not buy the Elante Mall store’s claim of being responsible and environmentally conscious
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HT Image
Updated on Dec 06, 2019 12:55 AM IST
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HT Correspondent | By, Chandigarh

Divide insurance money equally among wife, son, mother: Consumer forum to firm

After LIC gave the entire assured sum of 15 lakh to the mother of the deceased man, his widow filed a complaint demanding her rights
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HT Image
Published on Nov 22, 2019 01:27 AM IST
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Hindustan Times, Chandigarh | ByHT Correspondent, Chandigarh

ECHS told to pay ex-serviceman 5,000 to army officer for denying services

Consumer forum also asked its Jagraon branch to refund a payment of 3,074 for not providing free medical facilities to complainant and his wife
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HT Image
Updated on Nov 17, 2019 10:38 PM IST
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Hindustan Times, Chandigarh | By, Ludhiana

Engineering college of Mohali told to refund fee two years after student’s death, to pay more for delay

Punjab College of Engineering and Technology in Malakpur village, Mohali, also directed to pay 5,000 as compensation and 3,000 as litigation expenses
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HT Image
Published on Oct 11, 2019 12:54 AM IST
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Hindustan Times, Mohali | By, Mohali

Justice a far cry at forum, only one case settled in September in Ludhiana

The case was filed in 2015; ruling comes after four years
Ludhiana, India – : A view of consumer courts, on Wednesday, (Photo Hindustan Times)
Ludhiana, India – : A view of consumer courts, on Wednesday, (Photo Hindustan Times)
Published on Oct 08, 2019 11:03 PM IST
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ByHarvinder Kaur, Ludhiana

Consumer forum directs Yeida to refund Rs 9.9 lakh to plot allottee

The plot in question had been purchased by M/s JJ Fabtex in Sector 32 in 2013 from Yeida.
The Yamuna Expressway industrial development authority (YEIDA) building in Greater Noida.(Sunil Ghosh / HT File)
The Yamuna Expressway industrial development authority (YEIDA) building in Greater Noida.(Sunil Ghosh / HT File)
Updated on Sep 12, 2019 01:56 PM IST
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Hindustan Times, Greater Noida | ByKapil Datta

Consumer court orders can be enforced directly: State government to HC

Clause 14(6) of the Consumer Protection Rules, 2019 mandated the state commission and district fora to forward applications seeking execution of orders passed by them in favour of consumers.
Mumbai Grahak Panchayat (MGP) had approached the HC, questioning the validity of said clause.(HT image)
Mumbai Grahak Panchayat (MGP) had approached the HC, questioning the validity of said clause.(HT image)
Updated on Sep 12, 2019 03:32 AM IST
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Mumbai | ByKanchan Chaudhari

Conveyance deed denied, govt housing body penalised

Consumer forum told Central Government Employee Welfare Housing Organisation to execute the deed and pay 72-year-old Panchkula man 30,500 relief
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HT Image
Published on Sep 08, 2019 12:40 AM IST
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ByYuvraj Kaushal, Panchkula

ESIC gets the stick for repudiating employee’s medical reimbursement claim

Told to release Dhanas woman’s medical claim of 2.16 lakh.
Sonia, a resident of small flats, HBS, Dhanas, had filed a claim of <span class='webrupee'>₹</span>3.5 lakh spent on her father’s treatment. But it was turned down.(Getty Images/iStockphoto)
Sonia, a resident of small flats, HBS, Dhanas, had filed a claim of 3.5 lakh spent on her father’s treatment. But it was turned down.(Getty Images/iStockphoto)
Updated on Aug 25, 2019 07:00 AM IST
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Hindustan Times, Chandigarh | By

Clear Mumbai’s Andheri man’s mediclaim of 3 lakh, pay 6% interest

The forum was hearing a complaint filed by Andheri resident Rajendra Saraf against an insurance company for rejecting his mediclaim for his wife’s treatment in 2012. The company had rejected the claim, observing that the family did not mention the treatment availed by his wife for hypothyroidism, C hyperlipidemia and nose congestion in 2009, when they enrolled for insurance in 2010.
The District Consumer Dispute Redressal Forum recently directed an insurance company to clear a man’s mediclaim.(Getty Images/iStockphoto(Representational image))
The District Consumer Dispute Redressal Forum recently directed an insurance company to clear a man’s mediclaim.(Getty Images/iStockphoto(Representational image))
Updated on Aug 18, 2019 10:43 AM IST
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Hindustan Times,Mumbai | By

Pune builder fails to give flat; consumer forum orders 2 BHK or 5 lakh compensation to victim

The forum has also directed the builder, identified as Kailas Narayan Kale of Kale and Associates, Sadashiv peth, to pay an additional amount of 50,000 to the complainant, Bharati Baban Shewale, by way of compensation towards mental and physical agony.
The District Consumer Disputes Redressal Forum has directed a real estate developer to either deliver a vacant 2BHK flat admeasuring 800 sqft or refund an amount of <span class='webrupee'>₹</span>5 lakh with 20 per cent interest to the widow of the deceased who had booked an apartment by the developer in 2002. (Photo by Sunil Ghosh / Hindustan Times)
The District Consumer Disputes Redressal Forum has directed a real estate developer to either deliver a vacant 2BHK flat admeasuring 800 sqft or refund an amount of 5 lakh with 20 per cent interest to the widow of the deceased who had booked an apartment by the developer in 2002. (Photo by Sunil Ghosh / Hindustan Times)
Updated on Aug 12, 2019 01:54 AM IST
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Pune | ByNadeem Inamdar, Pune

Cambridge International School failed to give proper education, told to refund 50 percent fee to student

The forum said that it is very astonished that child educated by the school that runs under an international name and fame failed in test conducted by a normal institution.
Representative(HT File)
Representative(HT File)
Updated on Jul 31, 2019 10:18 AM IST
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Hindustan Times | ByHT Correspondent, Sbs Nagar:

‘Happy hour scheme’: Taxi union and consumer forum meeting turns bitter

The state then asked both the parties to submit their written submissions by Monday.
“We are already facing competition from app-based cabs and in the future, more Metro lines will come up. Even BEST has proposed fare cut, which will adversely affect our business,” said Quadros.(HT Photo)
“We are already facing competition from app-based cabs and in the future, more Metro lines will come up. Even BEST has proposed fare cut, which will adversely affect our business,” said Quadros.(HT Photo)
Updated on Jun 22, 2019 01:51 AM IST
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Hindustan Times, Mumbai | By

New Consumer Protection Bill must reflect the changing times

During the Bill’s long journey from its first draft in 2014 to 2019 when it finally lapsed with the dissolution of the 16th Lok Sabha, the Bill was tweaked several times.
The Bill, for example, does not address the fundamental problem of protracted and complicated litigation, the bane of consumer forums constituted under the Consumer Protection Act of 1986.(HT Photo)
The Bill, for example, does not address the fundamental problem of protracted and complicated litigation, the bane of consumer forums constituted under the Consumer Protection Act of 1986.(HT Photo)
Updated on Jun 02, 2019 04:50 AM IST
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Hindustan Times | By

Bata fined 9,000 for charging 3 for paper bag from Chandigarh customer

Legal experts say the order is legally valid across the country and that stores cannot charge consumers additional charges for the bag if the product is purchased from the same store.
Bata fined <span class='webrupee'>₹</span>9,000 for charging <span class='webrupee'>₹</span>3 for paper bag from Chandigarh customer
Bata fined 9,000 for charging 3 for paper bag from Chandigarh customer
Updated on Apr 19, 2019 09:01 AM IST
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Chandigarh | ByIndo Asian News Service

‘Each flat owner must get one parking space’: Consumer forum to BMC

The forum was hearing a complaint filed by two Malad-based senior citizens, who were denied a parking space in their own society after the building underwent redevelopment.
‘Each flat owner must get one parking space’: Consumer forum to BMC(Photo by Chinmaya Sharma /Hindustan Times)
‘Each flat owner must get one parking space’: Consumer forum to BMC(Photo by Chinmaya Sharma /Hindustan Times)
Updated on Mar 31, 2019 09:32 AM IST
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Mumbai | By

Consumer forum directs Pune builder to refund 10.39 lakh to homebuyer with 9% interest

The forum announced its decision in response to the complaint filed by Nishit Mittal and his wife Bhoomi, residents of Pimple Saudagar who moved an application before the consumer forum against the managing director of Phadnis Properties Ltd
The Mittal’s contended that they had purchased flat no 702 in Eastern Ranges developed and built by Phadnis Properties at Mundhwa, Keshavnagar.(HT/PHOTO)
The Mittal’s contended that they had purchased flat no 702 in Eastern Ranges developed and built by Phadnis Properties at Mundhwa, Keshavnagar.(HT/PHOTO)
Updated on Jan 29, 2019 02:29 PM IST
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Hindustan Times, Pune | By

Most consumer grievances in Chandigarh linked to housing, pendency of cases up

Number of consumer complaints may have gone down in Chandigarh in 2018 but pending cases of housing and insurance sectors have gone up.
A total of 7,555 cases were filed in the housing category against a pendency of more than 500 cases before the District Consumer Disputes Redressal Commission, Chandigarh.(Picture for representation)
A total of 7,555 cases were filed in the housing category against a pendency of more than 500 cases before the District Consumer Disputes Redressal Commission, Chandigarh.(Picture for representation)
Published on Jan 17, 2019 05:37 PM IST
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Hindustan Times, Chandigarh | By

Rakhi sent to London delivered in France, firm to pay up Rs 25,000

Taking into consideration the “mental agony and harassment” faced by the complainants, the forum told the courier firm to pay Rs 20,000 to them as compensation besides Rs 5,000 as the cost of litigation.
(Illustration: Prince Dhanta)
(Illustration: Prince Dhanta)
Updated on Oct 25, 2018 02:26 PM IST
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Hindustan Times, Chandigarh | By, Mohali

SBI Cards penalised after customer complains of unauthorised transaction

On October 27, 2017, “without his knowledge and acceptance”, an amount of 39,999 was transferred from his credit card account to some unknown account by allegedly hacking his email id and credit card details.
(Representative image)
(Representative image)
Updated on Oct 25, 2018 10:21 AM IST
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Hindustan Times, Chandigarh | By

Chandigarh-based immigration firm fined Rs1.8 lakh for failing to provide foreign work permits

Three people had paid over 12 lakh for work permits for Canada, Australia and New Zealand. However, no progress was made by the firm who did not even return their passports.
(Image for representation)
(Image for representation)
Updated on Oct 13, 2018 03:03 PM IST
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Hindustan Times | By, Chandigarh

Boy’s wedding wish unfulfilled, matchmaking firm penalised again

The consumer forum has directed the firm - Wedding Wish Private Limited - to refund 45,000 and pay a compensation of 12,000.
Updated on Oct 07, 2018 10:55 AM IST
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Hindustan Times, Chandigarh | By, Chandigarh

Wedding wish unfulfilled, woman sues matchmaking website in Chandigarh, gets 70,000

The woman wanted to get married and had paid 58,650 to the matchmaking web portal and said the matches proposed were “meaningless”, not up to her expectations
(HT Illustration)
(HT Illustration)
Updated on Oct 03, 2018 09:55 AM IST
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Hindustan Times, Chandigarh | By

Online housing portals may come under MahaRERA’s roof soon

Such portals must be compulsorily registered with the regulatory body to make them accountable for their real estate transactions, a leading consumer forum has said.
The Maharashtra Real Estate Regulatory Authority is looking into the demand to monitor online real estate portals.(HT File Photo)
The Maharashtra Real Estate Regulatory Authority is looking into the demand to monitor online real estate portals.(HT File Photo)
Updated on Jul 06, 2018 03:19 PM IST
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Hindustan Times | By, Mumbai

Exorbitant food prices at Chandigarh multiplexes: DC to take stock, warns of action

DC says, action will be initiated against owners of the erring multiplexes.
Food items sold in multiplexes have been found to be approximately 80% costlier than those sold outside.(Illustration by Biswajit Debanth/HT)
Food items sold in multiplexes have been found to be approximately 80% costlier than those sold outside.(Illustration by Biswajit Debanth/HT)
Updated on Jul 04, 2018 09:29 AM IST
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Hindustan Times, Chandigarh | By
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