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customer care news

Bengaluru boss pulls up staff during surprise inspection at Indiranagar outlet

Abhijit Gupta is the co-founder of The Pizza Bakery, Paris Panini, and Smash Guys.
Published on Mar 17, 2026 11:59 pm IST

SSA makes major Customer Service rule change in March: What recipients must know

The entrance and logo of a Social Security Office in Pasadena, California. (Representational Image)
Published on Feb 24, 2026 04:02 am IST

Himachal: Over 1,600 complaints, queries resolved through water services helpline

According to an SJPNL spokesperson, the corporation’s top priority is to ensure uninterrupted and efficient water supply for the citizens of Shimla. (File)
Published on Nov 13, 2025 08:22 am IST

Woman claims Blinkit delivery man ‘barged’ into her house over order issue

A woman narrated an incident where a Blinkit delivery executive threatened her for flagging an undelivered order which was marked 'delivered'.
Updated on Feb 21, 2025 10:34 pm IST

Gautam Singhania slams Lamborghini for ‘brand arrogance’

Textile tycoon Gautam Singhania aired his disappointment with Lamborghini on social media
Updated on Oct 28, 2024 12:26 pm IST

Zomato delivers wrong chicken dish to Hyderabad customer, tells her 'have it'

A Hyderabad woman's indignation at receiving the wrong order was nothing compared to her surprise at Zomato's response.
Updated on Oct 16, 2024 09:10 am IST

Delta Airlines lauds passenger's efforts in resolving error with customer care

Samantha Brown took to Instagram to praise one of the employees of Delta Airlines.
Published on Oct 15, 2023 11:17 am IST

‘Will tear your clothes’: Bengaluru woman alleges sexual abuse threat by Uber driver

The driver eventually slowed down the car, prompting the woman to press the “safety button” on the Uber app.
Published on Aug 06, 2019 10:47 am IST

Coaching class director loses Rs1.60 lakh to cyberfraud

A 40-year-old, who runs a coaching class in Dadar (West), was duped of Rs1.60 lakh by cyber fraudsters last month.
Published on Apr 28, 2019 02:14 am IST

Delhi Metro to conduct customer satisfaction survey

Delhi Metro commuters will be able to participate in an online survey conducted by a global transport body. (Pankaj Savita/HT File Photo)
Updated on Mar 18, 2019 08:53 am IST

3 ATM thieves held in Mumbai; cops find 20 cards, 42,000

A gang of three automated teller machine (ATM) thieves was busted, after an alert security guard trapped two of them inside a kiosk of a bank at Sion Circle last Thursday. (Representative Image)
Published on Mar 17, 2019 04:32 am IST

3 lawyers make airline pay 1.35 lakh for mosquitoes on board

Indigo Aircrfat
Updated on Sept 15, 2018 10:22 pm IST

A Calmer You, by Sonal Kalra: Do you keep forgetting your password?

Thinking of complicated passwords is, well, complicated.
Published on Jun 30, 2018 04:28 pm IST