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AI-powered innovations make selling easier and more profitable

This article is authored by Ashutosh Prakash Singh, co-founder and CEO, Revrag.AI.

Artificial Intelligence
Published on Nov 16, 2024 09:01 AM IST

Yogendra Yadav slams Air India for ‘very sad experience’, airline responds

Yogendra Yadav, who was travelling with his wife, said they had to run to three counters due to a customer service executive who caused unnecessary hassle.

 Swaraj Abhiyan founder and psephologist Yogendra Yadav.
Published on Nov 11, 2024 01:18 PM IST

Can artificial intelligence rescue customer service?

The adoption of AI is surging in call centres

An AI (Artificial Intelligence) sign is seen at the World Artificial Intelligence Conference (WAIC) in Shanghai, China July 6, 2023. REUTERS/Aly Song/(REUTERS)
Published on Oct 21, 2024 08:00 AM IST
The Economist

In rain-battered Chennai, Taj hotel’s gesture for guest wins hearts

A Taj hotel in Chennai is earning praise on social media for its compassionate gesture toward a guest.

Chennai has been inundated with heavy rainfall over the last few days.(AFP)
Published on Oct 17, 2024 01:27 PM IST

Ola investor furious as shares crash: ‘Bhavish Aggarwal’s arrogance has cost me’

An Ola Electric investor slammed Bhavish Aggarwal, saying the CEO's arrogance had “cost” him.

Bhavish Aggarwal, chief executive officer of Ola Electric Mobility Ltd., during the company's listing ceremony at the National Stock Exchange (NSE) in Mumbai.(Bloomberg)
Published on Oct 07, 2024 01:34 PM IST
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