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The revolt against food delivery apps

Updated on Feb 29, 2020 01:53 am IST

Five years ago, there were only a handful of online food aggregators. Today, the industry is a behemoth that ferries 80 million food orders each month in over 500 cities. Ordering food online is convenient and restaurants gain from the extra visibility. But who is raking in the profits? Five years into the food delivery boom, many restaurants have now come to the conclusion that they are losing more than they gain.

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