Hulu down in US: How to fix ‘missing error json structure’
Hulu is down in the US. The outage is coinciding with the live broadcast of the 2025 Oscars on the platform. Users are reporting ‘missing error json structure.'
Hulu is currently experiencing an outage in the United States, coinciding with the live broadcast of the 2025 Oscars on the platform. As of 7:30 p.m. EDT, DownDetector has received over 30,000 error reports. Most users are experiencing unexpected logouts and being unable to log back in. Hulu is yet to respond to the outage reports.
Reactions on DownDetector -
“Down in Sarasota, FL- was working, but glitchy for the Oscar pre-show, tried it on different devices and no luck. When I tried to use my phone it said my email was invalid,” one person complained.
Another wrote, “Horrible service! No updates on what is going on, no answer on their support lines. Starting to look for another streaming provider.”
A third person wrote, “And I'm supposed to pay for this. Where's my credit back Disney?? Contract Broken! Pay up now please.”
Error-
Users are encountering the error message "missing error JSON structure," which typically indicates that the app or website is struggling to process data from the server.
How to fix the error:
Check Hulu's server status online to ensure the issue is not on their end.
If everything appears normal, try clearing your app's cache or your browser's cookies.
Make sure your app or browser is updated to the latest version, then restart your device and router.
If the issue persists, try reinstalling the Hulu app.
Finally, check your internet speed to ensure it meets Hulu's required bandwidth.
Reactions on X -
One person asked, “So did anyone else’s hulu randomly log them out and then completely fail whenever you tried to log back in?”
Another wrote, “Hulu why are you tweeting about the oscars as if your own stream ain’t working.”
Another person complained, “Hey Hulu, get your act together!!! No one can watch #TheOscars right now on your service!”
