Who is Xbox CEO? All we know about Asha Sharma amid servers outage and layoffs scrutiny, ‘Indians only…’
Xbox Live connectivity issues plague users, significantly affecting access to downloaded games. Here's who is the CEO of gaming company
Xbox users are reportedly facing extensive problems when trying to connect to Xbox Live, with a common issue hindering access to downloaded games.

Amid the Xbox outage, social media has been filled with reports of issues impacting Xbox Live and its related services. A significant number of users have mentioned encountering problems while trying to access their purchased games and Xbox Game Pass titles that have been downloaded to their Xbox consoles.
Impact od Xbox outage
The problem has now been identified on the Xbox Live Status Checker by Xbox Support, stating that a significant outage impacting the "Account & Profile," "Store & Subscriptions," and "Apps & Mobile" services on Xbox Live. Before this announcement, multiple reports on social media — including a continuously updated thread on Reddit's r/Xbox board — indicated that users, especially in the US, have been facing ongoing issues from the late hours of July 26 into July 27.
The issue appears to be impacting the Xbox Live license verification process that is necessary for certain games to launch on your console. This issue may also influence downloaded games that do not include an online multiplayer feature and are expected to function offline. The occurrence of this problem, coinciding with various discussions about the transient nature of digital media, has certainly caught the attention of many users who are affected.
Who is Xbox CEO? Asha Sharma mocked for stealing American jobs
Earlier this month, Xbox CEO Asha Sharma made headlines as she announced on July 6 that the gaming firm would fire 3,200 workers.
This action is a component of the broader AI-driven restructuring by the Microsoft-owned company, with Xbox being the most affected division. Sharma said in a letter to employees that the division's "business is not healthy."
In addition to layoffs, the new CEO has been implementing extensive changes within the organization since assuming her role in February of this year, following the departure of Microsoft veteran Phil Spencer.
In the wake of declaring job cuts that will affect thousand of staff members, Sharma has been subjected to online mockery for purportedly removing American jobs. Several people on X have described the layoffs as opportunities being given to workers on H-1B visas.
Here's what netizens said
Blaming Sharma for stealing American jobs, one X user wrote, “Xbox Indian CEO Asha Sharma just announced firing 3,200 Americans. She filed for 5,000 H-1B visa hires this year. Asha was appointed CEO of Xbox in February by Indian Microsoft CEO Satya Nadella."
“Indians only ever hire Indians,” another said.
“This is how Indians gut our Tech companies, our Universities, and our Hospitals. Once a single Indian gets into a position of power, they systematically fire Americans, while only hiring other Indians from their specific region in India. They then set up offshoring pipelines back to India, so that anyone they can’t hire through H-1B, then hire in India until they can transfer via L-1 (manager) visa," a third X user stated.
Xbox reportedly employs approximately 16,000 people worldwide.
Sharma, who took on the role of Xbox CEO in February of this year, has been implementing significant changes within the gaming division. Her strategy for a ‘reset’ is designed to rejuvenate the brand's faltering business.
Last month, Microsoft disclosed plans to terminate around 4,800 positions, which constitutes roughly 2.1 percent of its global workforce. The company remains committed to substantial investments in artificial intelligence while seeking methods to enhance efficiency throughout its operations, as reported by Reuters.
All we know about Asha Sharma
Asha Sharma was born in Racine, Wisconsin, USA, in 1989. Her parents went through a divorce, and as reported by India Today, her mother was employed at a department store. In her teenage years, Sharma gained work experience at a golf course.
The CEO of Xbox obtained a Bachelor of Science degree in Business from the Carlson School of Management at the University of Minnesota in 2011. While studying there, she also took the initiative to lead a community program aimed at supporting at-risk teenagers in Brooklyn.
After completing her education, Sharma began her career in Microsoft’s marketing division, where she was employed for two years. In 2013, she transitioned to Porch Group as Chief Operating Officer.
Following a four-year tenure there, Sharma joined Meta in 2017, where she held the positions of head of product for Messenger and Instagram Direct, as well as General Manager of calling, video, and children's experiences, as indicated on her LinkedIn profile.
In 2021, Sharma was appointed as Chief Operating Officer (COO) of Instacart and continued her role with the company through its public offering in 2023.
In 2024, she returned to Microsoft as President of CoreAI Product, overseeing Azure AI, machine learning systems, and various other AI products, before assuming the role of Executive Vice President and CEO of Microsoft Gaming (now known as Xbox) in February of this year.
ABOUT THE AUTHORShweta KukretiShweta Kukreti has over 8 years of experience in covering Indian and world politics. She joined the Hindustan Times in 2024 and is primarily assigned to the US desk. She currently works as Deputy Chief Content Producer and reports on a wide range of topics, including US politics, immigration issues (especially H-1B visa) and major global events. Shweta strongly emphasizes team operations, which encompasses monitoring news, delegating tasks, editing, developing comprehensive coverage strategies, and crafting engaging, and data-informed narratives. She received the Digi Star Award at the Hindustan Times within a year of joining for her broad coverage of US politics. In 2025, she earned both a promotion and a redesignation, a significant achievement recognising her contributions and the strong value she brings to the team. She has previously worked with the Indian Express, HTDS, ANI and Republic World. Seniors in all the media organisations recognised her work. Regarding education, she earned a BA (Hons.) in Political Science and a master's degree from Delhi University, and she pursued a PG Diploma in English Journalism from the Indian Institution of Mass Communication (IIMC). She also holds a diploma in Women's Empowerment and Development from IGNOU University and a French certification course from Alliance Française de Delhi. If not working, you can find her exploring the hills and engaging in adventurous activities in Rishikesh and Himachal Pradesh. She loves to play badminton, volleyball, and chess, and spend time with her friends and family. She also enjoys spiritual activities.Read More

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