Summer plan: Delhi CM orders continuous water supply, quick complaint resolution

The CM ordered the operation of all water treatment plants at peak capacity and full coordination with Haryana to monitor ammonia levels in raw water.

New Delhi: Delhi chief Minister Rekha Gupta on Monday chaired a review meeting to assess the city’s summer water management plan and directed officials to ensure uninterrupted supply, swift redressal of complaints, and warned strict action against negligence.

Haryana is a critical source of raw water for Delhi, supplying over 60% of the city’s total water, largely through the Munak Canal.

During the meeting, also attended by water minister Parvesh Verma, chief secretary Rajiv Verma, and senior Delhi Jal Board officials, Gupta ordered the operation of all water treatment plants at peak capacity and full coordination with Haryana to monitor ammonia levels in raw water.

Haryana is a critical source of raw water for Delhi, supplying over 60% of the city’s total water, largely through the Munak Canal.

An official said the authorities have identified water-stressed areas and made targeted arrangements, including increasing the number of tubewells to 6,200 and deploying 1,210 water tankers, with 100 on standby.

The supply points and hydrants have also been expanded, the official said, adding that high-demand areas such as Sangam Vihar and Chhatarpur are under special attention.

The official said 24x7 helplines – 1916 and 1800117118 – have been established along with a central control room and emergency centres to address complaints.

A chatbot-based system and call centres have also been set up in several areas to ensure uninterrupted supply, the official added.