Gurugram police launch app to issue challans against traffic violators
Police personnel deployed at various locations are taking pictures and uploading them on the app based on which challans are being sent. Police said around 2,500 challans are being sent from the app on a daily basis
Gurugram traffic police have launched a virtual online app to issue challans to traffic violators. The trial run of the app began in April this year and so far, 55,000 challans have been issued, police said.
The trial run of the app began in April and so far, 55,000 challans have already been issued, said Gurugram traffic cops. (Parveen Kumar/ HT)
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Police personnel deployed at various locations are taking pictures and uploading them on the app based on which challans are being sent. Police said around 2,500 challans are being sent from the app on a daily basis.
According to police, the initiative was taken to avoid conflicts and to promote transparency when violators disobey traffic rules.
Shiv Archan Sharma, assistant commissioner of police, traffic (headquarters), said they came up with the app to pull up traffic violators. “We had conducted a trial run for a few days in April and we received a good response after which we launched the app officially from May 1. We have already issued 55,000 challans this month,” he said.
ACP Sharma said there are at least 20 traffic violations that have been listed on the app. “Instead of stopping the traffic violators, the teams deployed at major stretches click pictures and upload them on the app and after that the challan is issued. Earlier, we were using CCTV cameras and e-machines to issue the challans,” he said.
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Police said around 200 traffic personnel have been asked to download the app.
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Police said around 200 traffic personnel have been asked to download the app.
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“More than 20 offences such as wrong parking, riding without helmet, not wearing seat belts, jumping red lights and zebra crossing, using mobile phone while driving, violations in number plates, etc. have been included in the app. Traffic police personnel while uploading the photos can also enter the location, make and registration number of the vehicle and the violation. With this new app, we can issue challans in areas that have no CCTV cameras”, ACP Sharma said.
Police said their personnel have also undergone a month’s training on how to operate the app.
“Photographs of motorists who violate traffic rules are uploaded on the app. The challan is issued only after verification of the photographs by personnel posted at the integrated command and control centre and a copy of the challan is sent to the mobile number of the violator”, ACP Sharma added.
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest.
Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents.
Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure.
Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing.
Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity.
Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations.
Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling.
A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.
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