MCG plans ₹700 crore revamp of Gurugram waste collection system
Proposal shifts contractor payments to labour-based model; tender to be floated after approval amid complaints of poor service.
The Municipal Corporation of Gurugram (MCG) has prepared a fresh proposal to revamp its waste collection and transportation system, officials said, adding that it will be sent to the headquarters for the final Request for Proposal (RFP) by end of this week.

The proposal, worth ₹700 crore, includes increasing the number of garbage-lifting vehicles by nearly 10 crore for door-to-door waste collection and revising contractor payment structures, officials added.
The move comes amid multiple complaints from residents over irregular waste collection, overflowing dumping points and deteriorating sanitation conditions. The new Request for Proposal (RFP) outlines a comprehensive plan to streamline garbage collection across the city.
Ravindra Yadav, additional commissioner, MCG, said a key feature is the change in the contractor payment model. “Earlier, payments were linked largely to operational components, such as fuel and machinery. Under the new proposal, emphasis will be placed on labour costs, with wages being calculated based on minimum wage norms. This shift is expected to improve accountability and ensure better service delivery,” he said.
Officials said four months have been give to complete the tendering process and rollout the project.
Companies bidding for the project will now be required to show experience in waste collection and transportation in urban areas over the years, officials added.
The move follows repeated delays and changes in the tendering process. MCG officials said earlier tenders had to be revised multiple times due to technical issues and poor response from bidders, forcing the civic body to continue with interim arrangements.
Meanwhile, residents, particularly in newer sectors, raised issues of uncollected garbage, stray animals around dumping points and foul odour. Many alleged that garbage collection vehicles often skip routes, leading to accumulation of waste in open spaces.
MCG officials acknowledged the gaps and said the new system is aimed at addressing these persistent issues. “The revised proposal has been prepared as per the latest requirements, and approval has been sought from the headquarters. Once cleared, a fresh tendering process will be initiated,” Yadav said.
ABOUT THE AUTHORLeena DhankharLeena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More
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