How long does it take to fix a cable fault?

How long do you think a power company takes to repair a simple cable fault? At GK-II, BSES Rajdhani has taken more than a year to fix a fault. Advertising professional Rama Luthra, a sixty-year old senior citizen, who had made the complaint last June was told to wait out the monsoon.

How long do you think a power company takes to repair a simple cable fault? At GK-II, BSES Rajdhani has taken more than a year to fix a fault.

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Advertising professional Rama Luthra, a sixty-year old senior citizen, who had made the complaint last June was told to wait out the monsoon.

"It was monsoon, so they said the MCD wouldn't give them permission to dig," Luthra said.

"The fault's in an underground cable connecting my house to the local grid."

After the monsoon, Luthra went to the BSES office to find out about her complaint.

Everyone was clueless.

"After much running around, someone said I would have to get them the permission from the MCD."

She went to the MCD where they told her BSES would have to pay the MCD to dig the road. This fiasco went on for a year with no results.

Meanwhile, BSES linked Luthra's house with a power cable precariously hanging between her meter and a pole across the road as a temporary solution. "Anytime the wind blows or a truck comes by, it feels the wire will snap," she said.