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Thursday, Oct 17, 2019

IRCTC user complains of vulgar ads. Slow clap for this epic reply

The IRCTC app user, named Anand Kumar, tweeted to IRCTC’s official account, tagging Railway Minister Piyush Goyal, that he was seeing obscene ads on the IRCTC app.

it-s-viral Updated: May 30, 2019 13:20 IST
Indo Asian News Service
Indo Asian News Service
New Delhi
IRCTC’s official customer support account advised Kumar to first clear his own browsing history.
IRCTC’s official customer support account advised Kumar to first clear his own browsing history.
         

The Indian Railways Catering and Tourism Corporation (IRCTC) made an epic comeback to a user of its official ticket booking application who complained of obscene advertisements on the app.

The IRCTC app user, named Anand Kumar, tweeted to IRCTC’s official account, tagging Railway Minister Piyush Goyal, that he was seeing obscene ads on the IRCTC app and even attached screenshots of the advertisements visible on his mobile screen.

“Obscene and vulgar ads are very frequently appearing on the IRCTC ticket booking app. This is very embarrassing and irritating @RailMinIndia @IRCTCofficial @PiyushGoyalOffc kindly look into it,” he tweeted. 

The IRCTC’s official customer support account, Indian Railways Seva, advised Kumar to first clear his own browsing history.

“IRCTC uses Googles ad serving tool ADX for serving ads.These ads uses cookies to target the user. Based on user history and browsing behaviour ads are shown. Pl clean and delete all browser cookies and history to avoid such ads. - IRCTC Official.” 

As soon as IRCTC responded on the micro-blogging site, social media was flooded with hilarious memes and people quickly trolled the troller.

Twitter user named Amit Gadre wrote, “IRCTC at its best reply.... Most polite punch. Thanks.” Megha Kaveri wrote: “When IRCTC burns you like there is no tomorrow.” Here are some of the other comments: 

However, web developer named Gagandeep S. Luthra said that the IRCTC’s HTML code shows Javascript loaded from a push notification platform, which is not strictly monitored and one can send any link.

“A look at the irctc html code shows Javascript Loaded from http://izooto.com, which is a Push Notification Platform. Push Notifications are not strictly monitored and one can send any vulgar link endlessly using that. I was surprised to see its use on irctc,” Luthra tweeted, attaching the screenshot of the HTML codes.

First Published: May 30, 2019 13:20 IST

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