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RERA and structural defects: Can homebuyers challenge poor construction quality in housing projects?

Section 14(3) of the Real Estate (Regulation and Development) Act, 2016, provides protection to homebuyers against structural defects in their new apartments

Updated on: Apr 28, 2026 09:28 AM IST
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29-year-old Maitrayee Patel (name changed) bought a 60 lakh apartment in Pune, Maharashtra, in May 2023, located on the top floor of a residential building. However, within just two months of taking possession, she began facing leakage issues in one of the bedrooms. When she raised the complaint, the developer’s representative assured her that repairs would be carried out after the monsoon once the area had dried.

RERA update: Structural defect includes issues in the building’s foundation, columns, beams, slabs or any other core structural components, as well as defects in workmanship, quality or provision of services. (Picture for representational purposes only) (HT Photo)
RERA update: Structural defect includes issues in the building’s foundation, columns, beams, slabs or any other core structural components, as well as defects in workmanship, quality or provision of services. (Picture for representational purposes only) (HT Photo)

In a similar instance, a Noida resident’s viral video recently spotlighted the growing frustration among even premium homebuyers over poor construction quality in high-rise developments. Despite spending nearly 1 crore on a 22nd-floor apartment, the homeowner showed visuals of crumbling plaster and noticeable exterior discolouration, arguing that the building’s condition falls far short of its premium pricing.

Beyond structural flaws, the resident also highlighted hygiene concerns, pointing to an insect infestation allegedly caused by pigeon waste in a neighbouring vacant unit. The video has struck a chord across the NCR, fuelling a broader debate on the widening gap between soaring property prices and the actual quality delivered by developers.

Also Read: Mumbai redevelopment: Should you sell your apartment to the developer or wait it out through the entire process?

The exact provision on structural defects is in Section 14(3) of the Real Estate (Regulation and Development) Act, 2016, that states, “In case any structural defect or any other defect in workmanship, quality or provision of services or any other obligations of the promoter as per the agreement for sale relating to such development is brought to the notice of the promoter within a period of five years by the allottee from the date of handing over possession, it shall be the duty of the promoter to rectify such defects without further charge, within thirty days, and in the event of promoter’s failure to rectify such defects within such time, the aggrieved allottees shall be entitled to receive appropriate compensation in the manner as provided under this Act.”

Also Read: MahaRERA directs MHADA to fix structural defects in Pune housing unit

According to the Maharashtra Real Estate Regulatory Authority, in line with the provisions of the Real Estate (Regulation and Development) Act, 2016, a “structural defect includes issues in the building’s foundation, columns, beams, slabs or any other core structural components, as well as defects in workmanship, quality or provision of services. If such defects are reported within five years, the developer is obligated to rectify them within 30 days at no additional cost to the homebuyer. In case the developer fails to do so, the buyer is entitled to compensation.”

Also Read: MahaRERA: ‘Paper allotment of parking slot not enough’; real estate developer must provide usable space

This clause is particularly significant in markets like Mumbai, where redevelopment projects and high-rise constructions are widespread, making long-term structural durability a critical concern. Alongside structural defect liability, rules governing possession are equally important. The Maharashtra Real Estate Regulatory Authority has outlined clear guidelines on its website that homebuyers should be aware of before taking possession of their property, said experts.

"Before taking possession of a home, buyers must ensure all documents are in order, including originals and copies provided by the promoter. Verify the Occupancy Certificate (OC), confirming legal completion, and check if the architect’s Form 4 is uploaded on the Maharashtra Real Estate Regulatory Authority portal," according to MahaRERA guidelines.

Legal view

According to legal experts, homebuyers can approach RERA authorities along with a report of structural audit of their flat through a qualified auditor.

"Homebuyers can approach the RERA authorities in their respective states to resolve issues related to structural defects. To strengthen their case, complainants should first conduct a structural audit of their flat through a qualified auditor, whose report should clearly highlight construction deficiencies, causes of issues such as leakages, and recommended corrective measures," said said Advocate Sunil M. Kewalramani, proprietor at Sunil M Kewalramani and Associates.

"This report should then be formally shared with the developer, requesting that the necessary rectification work be carried out. If the developer fails to act within 30 days of receiving the request, the homebuyer gains valid grounds to file a complaint before the RERA Authority, seeking directions to ensure the developer undertakes the required repairs as outlined in the audit report," Kewalramani said.

 
ABOUT THE AUTHOR
Mehul R Thakkar

Mehul R Thakkar is a Mumbai-based journalist who closely tracks the city’s ever-evolving real estate landscape. He believes that Mumbai presents a unique reality that, while Mumbaikars deeply aspire to own a home in the city of dreams, many spend little actual time living in it due to long commutes and demanding work lives. With over 11 years of experience in journalism, I have reported across a wide spectrum of beats, including real estate, housing, infrastructure, aviation, and education. I have also extensively covered the workings of India’s wealthiest civic body, the Brihanmumbai Municipal Corporation (BMC), providing insight into the policy, governance, and urban planning decisions that directly influence Mumbai’s growth. Before joining Hindustan Times, I worked in fast-paced digital and print newsrooms, including Moneycontrol.com and Deccan Chronicle, as well as national dailies such as The Asian Age and DNA. Outside the newsroom, I am an avid weather tracker, a fan of spy thrillers in both books and films, and a keen follower of international affairs.

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