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customer news

Customer calls out man playing cricket inside Decathlon, questions civic sense

A man was seen playing cricket inside a Decathlon store.
Updated on Jun 03, 2026 12:00 pm IST

Man says he got 50 cell instead of 1,200 battery during phone repair

Viral post shows mobile repair gone wrong.
Published on May 28, 2026 03:22 pm IST

Bengaluru brewery leaves customers waiting over 2 hours despite reservations

A video shared on Instagram by Akshay Kumawat shows couples in Bengaluru waiting for hours on Valentine's Day.
Updated on Feb 16, 2026 10:20 am IST

Founder shares how constant ads prompted woman to buy from his brand

Akshay G Jain, founder of a fashion wear brand, recounted the incident on X.
Updated on Jan 28, 2026 03:29 pm IST

Zomato agent gets birthday surprise from customer’s family: 'Dil jeet liya'

The video was shared on Instagram by Mansharam Verma.
Updated on Jan 12, 2026 02:08 pm IST

Swiggy customer says Maggi, snacks delivered instead of silver coins

An X user claimed Swiggy messed up a silver coin delivery twice, first sending snacks, then partly incorrect coins.
Published on Sept 29, 2025 01:45 pm IST

‘When EMI hits hard’: Blinkit delivery agent arrives in Thar, shocks customer

A viral video captured Blinkit agent stepping out of a Thar, handing over an order, then getting back in.
Published on Sept 19, 2025 11:59 pm IST

Swiggy customer alleges 81% higher bill on app than restaurant just 2 km away

A Coimbatore man claimed his Swiggy bill was 81% higher than the restaurant price just 2 km away, sparking debate on delivery charges.
Published on Sept 08, 2025 07:51 pm IST

ICICI Bank raises minimum balance for savings accounts from 10,000 to 50,000

As per the bank, customers who fail to maintain the required minimum monthly average balance will be charged a penalty of 6 per cent of the shortfall or 500, whichever is lower.
Updated on Aug 09, 2025 11:59 pm IST

‘This isn't India’: US man goes ballistic over fast food worker’s remark on wife

A Popeyes worker got slammed in a viral clip for calling a customer’s wife beautiful.
Updated on Jul 08, 2025 12:58 pm IST

KYC update to get easier as RBI proposes new rules

RBI has said in the draft proposal that banks have to intimate its customers, in advance, to update their KYC.
Published on May 24, 2025 12:28 pm IST

Klarna partners with DoorDash for flexible payment options: Who is eligible?

Klarna, a buy now, pay later firm, announced on Thursday that it is working with delivery service DoorDash to offer flexible payment alternatives to individuals whose pay cheques don't fall on their cheat days.
Published on Mar 21, 2025 08:53 pm IST

Zomato delivery driver exposes himself in front of Ahmedabad woman

A Zomato customer says she faced sexual harassment from a delivery partner (Representational image)
Published on Aug 29, 2024 03:21 pm IST

Customer sings Tadap Tadap Ke in front of Ola showroom over poor services

A customer sings Salman Khan's hit song 'Tadap Tadap Ke' in front of an Ola Electric showroom to protest regarding the after-sales services.
Published on Aug 20, 2024 04:15 pm IST

Man stabbed in tiff with eatery owner over chapati count, critical

Police registered a case at the Kherki Daula station. (Getty Images)
Updated on Jul 25, 2024 05:44 am IST

Flipkart calls customer after 6 years over order that was never delivered

Ahsan Kharabi says he received a call over a six-year-old Flipkart order.
Updated on Jun 27, 2024 10:26 am IST

Mohali: Mullanpur bank’s guard shoots customer’s son dead amid brawl

Police at the crime scene in Mullanpur, Mohali, on Friday. (HT Photo)
Updated on Jun 22, 2024 08:44 am IST

Barista who shattered customer's windshield with hammer speaks out

Emma Lee, 23, the owner of a Seattle espresso shop, smashed a customer's windshield with a hammer after he threw coffee at her
Published on Jun 19, 2024 07:37 pm IST

Lucknow barber caught on camera giving spit massage, held

A screen grab from a viral video showing a barber giving spit massage (sourced)
Updated on Jun 17, 2024 08:08 am IST

Evicted from Ranchi bar, customer comes back with a rifle, kills DJ: Police

DSP Pramod Mishra said the suspect has been identified and efforts are on to arrest him. (Videograb)
Published on May 27, 2024 03:20 pm IST

‘Kaisa laga mazak’, says Zomato after its reply to man’s complaint goes viral

Zomato's witty response to the customer's tweet leaves him asking, "Kehna kya chahte ho?"
Published on Mar 10, 2024 10:27 am IST

Chandigarh: Mobile company, online portal among fined for selling defunct mobile phone

After no other opposition party appeared, the commission proceeded ex-parte. (Getty Images/iStockphoto)
Published on Feb 23, 2024 08:47 pm IST

Ludhiana: Posing as customers, three men rob jeweller

The incident was captured in the CCTV installed in the shop. (HT)
Updated on Feb 01, 2024 10:47 pm IST

The evolution of self-checkout: From labour-saving promise to customer backlash

Shoppers at a Uniqlo store in New York use self-checkout on Wednesday, Dec. 6, 2023. Self-checkout faces a reckoning of sorts just as retailers are in the midst of their busiest time of the year.
Published on Dec 18, 2023 02:51 pm IST

Woman who stole from jewellery shops in city posing as customer held from Ahmedabad

Woman who stole from jewellery shops in city posing as customer held from Ahmedabad
Updated on Oct 22, 2023 07:28 am IST

Bengaluru man sues Apple India and service center, gets 1 lakh compensation

Bengaluru man sues Apple India and service center, gets 1 lakh compensation.
Published on Oct 01, 2023 03:17 pm IST

Alert technician helps cop nab member of ATM-theft gang

HT Image
Updated on Aug 19, 2023 12:43 am IST

Dead baby rat found in dish served at Mumbai restaurant; cooks, manager arrested

The restaurant is known for its Punjabi food.
Published on Aug 16, 2023 10:04 pm IST

Chandigarh: Worm found in Dosa served at GMSH-16 canteen sparks concerns

After discovering a worm in a dosa served at the UT Red Cross Canteen located in Government Multi-Specialist Hospital, Sector-16, a customer lodged a complaint with the food safety department (HT FILE)
Updated on Jul 19, 2023 12:30 am IST