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‘This is inhuman’: Drenched Zomato agent tries to spot customer who ordered food while stuck in traffic

A video of a Zomato delivery agent trying to spot a customer in traffic amid rainfall has sparked outrage. The customer is accused of being “insensitive."

Published on: Sep 7, 2024, 07:00:19 IST
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The convenience and variety offered by food delivery apps have made ordering food from outside increasingly popular. Usually, people order food from home or office, but as seen in this video, someone did so while being struck in traffic. The clip captures a Zomato delivery agent looking for a customer amid rain.

An image shows a Zomato agent looking for a customer who ordered food while stuck in traffic. (Instagram/@delhivisit)
An image shows a Zomato agent looking for a customer who ordered food while stuck in traffic. (Instagram/@delhivisit)

The video is posted on an Instagram page titled Delhi Visit. The page's bio says it is dedicated to exploring India’s capital city and NCR.

Also Read: Zomato delivery agent balances work and parenthood by bringing 2-year-old daughter to work, company reacts

In the clip, a text prompt appears across the screen that reads, “Somebody ordered food in the traffic jam.” It also suggests that the recording is from Mehrauli-Gurugram Road.

Though short, the video will leave you with questions. It shows a Zomato delivery agent walking around in the rain while speaking on his phone and holding an order. He is looking all around to spot the customer who ordered the food.

Take a look at the viral video here:

“Respect to such hardworking people who, despite the bad weather, delivered you your stuff,” posted an Instagram user. Another slammed the customer who ordered food and commented, “This is so inhuman. Respect everyone. It’s raining.”

A third expressed, “Not cool. I know he’s earning, but is it worth the amount?” A fourth wrote, “Talk about privilege; Delhi NCR tops the list.”

Also Read: Man shows hard work he puts in to earn 20 as Zomato delivery executive. Watch

A few days ago, in a similar incident, another delivery agent was seen navigating through waist-deep water while trying to deliver food to the customer. While people praised the man for his “dedication” and “hard work”, they slammed Zomato and suggested that delivery services should be temporarily suspended during such disastrous situations.

What are your thoughts on this viral video of a Zomato delivery agent?

 
ABOUT THE AUTHOR
Trisha Sengupta

Trisha Sengupta is a Chief Content Producer at Hindustan Times with over six years of digital newsroom experience. Specialising in high-engagement storytelling, she blends viral trends with traditional journalism to cover the intersection of technology, finance, and human emotion. Her reporting spans real estate and personal finance struggles in hubs like Bengaluru and Gurgaon, the NRI experience, and corporate shifts like tech layoffs. Trisha also frequently tracks global figures and writes human interest stories. Offline, Trisha is an avid reader, history enthusiast and solo traveler. She balances her journalism career with family life while actively integrating AI tools into her modern storytelling approach.

Discover the latest Trending News, viral videos, social media stories and unusual events from India and around the world. Stay updated with the topics everyone is talking about.
Discover the latest Trending News, viral videos, social media stories and unusual events from India and around the world. Stay updated with the topics everyone is talking about.
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