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Haryana man claims Singapore Airlines denied his wife an extra bread, airline responds
The Indian man claimed that his wife finally had her food after a fellow passenger offered her a bread roll.
A Singapore Airlines flight from Singapore to Delhi turned into a frustrating ordeal for an Indian traveller, who claimed the carrier delivered a miserable flying experience. Taking to X, the passenger said the flight was delayed by an hour, with passengers trapped in a suffocating cabin with no air conditioning. He further claimed that the meal service ran out of both vegetarian and chicken options within just five minutes, leaving a largely Indian passenger base with only lamb and fish. He further alleged that the airline crew were unhelpful, claiming that his experience was “a case of racism”.
“On SQ406 from Singapore to Delhi and this is honestly my first time flying with the airline and a VERY BAD first and last experience with Singapore Airlines. Flight delayed by an hour. We sat inside the aircraft for 60 minutes with ZERO AC. Fine, delays happen. Then meal service starts and within FIVE MINUTES they run out of vegetarian meals AND chicken meals. On a flight to India. Imagine running out of veg and chicken at the same time. What exactly did you guys pack for this flight? The only options left were lamb and fish,” Haryana-based Kartik tweeted.
He added that he asked the flight attendant if his wife, who is a vegetarian, could have an extra bread roll, but was allegedly denied. He couldn’t share his food as it didn't have a bread roll.
“She was literally willing to take the fish meal WITHOUT the fish just so she could have something to eat. Even then, the attendant flat out refused to give a single bread roll.”
The man shared, “Apparently, because I already had butter with my meal, I couldn’t get an extra bread roll. And she had already received one with her meal. Seriously? Yes, we didn’t pre-book meals. That’s on us. Spare me the aviation expert gyan. I know many of you will say we deserve to be punished for not pre-booking.”
The passenger claimed that during this ordeal, a fellow passenger stood up for the couple and offered him a piece of bread. “Shoutout to the random Singaporean passenger who stood up for us and asked the crew since when asking for a bread roll violated policy. He even offered his own bread roll. And then the same passenger exchanged the fish from her meal and gave my wife the bread roll.”
He slammed Singapore Airlines and sarcastically wrote the airline “is promoting globalism and fraternity amongst nationalities by making vegetarians depend on strangers for dinner. And apparently chicken eaters too.”
“As I’m typing this, more kalesh is happening around me because half the flight seems to be vegetarian. Poor planning bro. And yes, poor planning on my end too. I genuinely thought this was a world-class airline. Turns out it’s just an overhyped blue bus.”
What did Singapore Airlines say?
Following the online backlash, Singapore Airlines issued a response defending its meal protocols. Apologising for the inconvenience, the airline stated, “Hi Kartik, we're sorry to hear about this. We seek your understanding that special meals must be selected at least 24 hours prior to flight departure to allow our caterers sufficient time to prepare the food.
The airline added, “Should you require further assistance on board, kindly approach our cabin crew as they are best positioned to assist you. If there are further concerns that you would like to share, may we also seek them via [LINK] for our colleagues in the relevant department to review? We apologise for the inconvenience caused.”
The passenger slammed the airline for their response and alleged racism. “No worries bro. Mine is a simple case of racism. You can help with that. Also if vegetarian meals are considered special meals I would request you guys to write that on the ticket.”
He continued, “Please for all Indian sales write INDIAN VEGETARIANS PRE BOOK YOUR MEAL OR WE WILL FEED YOU FISH BECAUSE CHICKEN IS ALSO SOLD OUT AND WE WILL NOT GIVE YOU BREAD BECAUSE YOU ARE BROWN. Type this and its all good.”
