‘Unclean worn off seats, bad food’: Air india business class passenger says Delhi-Newark flight was a ‘horror story’ | Trending - Hindustan Times
close_game
close_game

‘Unclean worn off seats, bad food’: Air india business class passenger says Delhi-Newark flight was a ‘horror story’

Jun 17, 2024 10:00 PM IST

“Bad food, worn out, dirty seat covers, non-working TV…” a man wrote, claiming the issues he faced on his Air India flight.

A man took to X to share about his recent journey with Air India on a business-class flight from New Delhi to Newark. He claimed that he encountered a series of issues during his journey and labelled it as a “horror story”. The man, whose X bio says he is an investor, further added that his flight was “no less than a nightmare”. He claimed he was initially assigned a brtrisoken seat and woke up to uncooked food kept in front of him.

A man shared these pictures, claiming that they show the poor condition of an Air India flight. (X/@DealsDhamaka)
A man shared these pictures, claiming that they show the poor condition of an Air India flight. (X/@DealsDhamaka)

The man later shared a screenshot of a reply from Air India. He claimed that the airline shared this reply but later deleted it. “Why did you delete the post?” he asked while posting the screenshot. He also posted pictures of his broken luggage.

Also Read: Batik Air pilots fall asleep mid-air with 153 passengers on board

Take a look at the post below:

The photo that man claims shows Air India's now-deleted reply:

The X user claimed that Air India shared this reply and deleted it later. (X/@DealsDhamaka)
The X user claimed that Air India shared this reply and deleted it later. (X/@DealsDhamaka)

A photo of the man’s broken luggage:

Screengrab of the X post. (X/@DealsDhamaka)
Screengrab of the X post. (X/@DealsDhamaka)

What did X users say about his post?

“As a policy, I always avoid AI for international flights and keep it as the last option for domestic flights. Can’t spoil the trip,” wrote an individual.

“This is really bad! It’s really unfortunate that Vistara will become the same in their hands,” joined another.

A third quipped, “Air India is facing too many complaints these days, including the suffocation it subjected to flyers on board aircraft from Delhi to SFO for several hours”.

Also Read: Passengers ‘strip off’, ‘faint' due to broken air conditioner on Qatar Airways, company reacts

A fourth added, “They also broke my luggage. I was on a holiday trip, Goa. Got slip filled with damage from Air India ground staff in Goa. But Air India never provided compensation for damage. I think AI was better with the government”.

Earlier in April, a passenger accused Air India of throwing his musical instruments while loading luggage. Just a month later, in May, another passenger shared a post claiming that during his journey with Air India from New York to New Delhi, he had encountered several issues - from a broken headphone jack to a seat with scratches to a malfunctioning sliding table.

(HT.Com has reached out to Air India for a comment)

Catch every big hit, every wicket with Crickit, a one stop destination for Live Scores, Match Stats, Infographics & much more. Explore now!

See more

Get Latest Updates on Trending News Viral News, Video, Photos and Weather Updates of India and around the world

SHARE THIS ARTICLE ON
Share this article
SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Tuesday, July 23, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On