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Is Claude AI down? Chat not working amid reported outage

Is Claude AI down? Many users have reported that Claude’s chat feature is not working.

Updated on: Nov 12, 2025 8:08 AM IST
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Is Claude AI down? Many users have reported that Claude’s chat feature is not working, with messages failing to send or load amid what appears to be a temporary outage or server issue affecting the AI assistant.

Claude AI is down. (Bloomberg)
Claude AI is down. (Bloomberg)

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DownDetector reports

According to DownDetector, reports of the outage spiked around 3:50 p.m. EDT on Tuesday, with nearly 4,000 user submissions. Most complaints cited problems with chat and coding tools.

One person complained on DownDetector, "Only claude code working, Desktop and web version down."

Another wrote, "Claude down. Error: 'This isn't working right now. You can try again later.'"

As of now, Anthropic, the company behind Claude AI, has not issued an official response regarding the reported outage.

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About Claude AI

Claude AI is a family of large language models developed by Anthropic, an AI safety–focused company founded in 2021 by former OpenAI executives. The current flagship model is Claude 3.5 Sonnet, with an early rollout of Claude 3.7, alongside other variants such as the lightweight Haiku and the high-performance Opus.

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Claude is known for its strength in coding, long-context reasoning (up to 200,000 tokens), and producing safe, reliable responses aligned with Anthropic’s core principles of being helpful, honest, and harmless.

It is available through claude.ai, via API, and integrated into platforms like Slack and Amazon Bedrock.

  • Vaishnavi Vaidyanathan
    ABOUT THE AUTHOR
    Vaishnavi Vaidyanathan

    Vaishnavi Vaidyanathan is part of the digital team at Hindustan Times. With over seven years of journalism experience, she specialises in US news, covering everything from politics and entertainment to crime and sports. When not working, she is either debating on Reddit or daydreaming about her next travel adventure.Read More

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