Looking to save more while shopping online? Cash-backs are your answer
Companies, including CashKaro, CouponDunia, GoPaisa and LafaLafa, have become doorways to hundreds of e-commerce sites.
For a long time, September and October were the best months for buying electronics, since companies would offer big discounts ahead of the festive season. Then came e-commerce companies with big discounts. You could save money on almost everything you purchased online — holidays, clothes, toys, food, books, furniture, dinners sets — all throughout the year.

But lately, thanks to the government cracking down on such deep discounts through its new FDI policy and e-tailers’ own cash crunch, discounts have come down — 35% to 40% less than in 2015. So, enter cash-backs. Companies, including CashKaro, CouponDunia, GoPaisa and LafaLafa, have become doorways to hundreds of e-commerce sites. When you go through any of the cashback portals and make a purchase with an e-tailer, it gives some commission or referral fee to the cashback portal. A part of this commission is given to buyers as cashback.
“We are a marketing channel for e-commerce companies, like a Google that helps them drive sales. The only difference is that we make money only if a transaction is completed ,” said Swati Bhargava, founder of CashKaro, India’s largest cashback company with over 1,000 e-tailers as its partners.
The average saving from cashback is around 5%—2% for electronics to 25% for apparel. You can also make money by referring the cashback site to your friend or family.
Read | How online shopping is changing rural India
Amal Augustine, 21, from Kerala has referred CashKaro to 1,549 people and earned ₹88,827 so far. The cash can be redeemed against gift vouchers from cashback sites, or by transferring it to a mobile wallet, paying bills and doing re charges, or transferring it to the back account.
It is estimated that in 2016, ₹3,000 crore of cashback would be processed. If cash-banks offered by banks, credit cards and payment gateways are thrown in, the market will be more than double of that.
This has led coupon company CouponDunia to pivot into a cashback firm. “As e-commerce grows, cashback will also grow. We are driving ₹1,500 crore worth of sales for e-tailers,” said Sameer Parwani, founder and CEO, CouponDunia.
“They help us acquire new users,” said Nitin Agarwal, assistant vice-president, marketing, ShopClues, which has partnered with a number of cashback companies.”
Ankita Jain, co-founder of GoPaisa, a bootstrapped cashback company, however, thinks differently. “The growth has been slow this year for startups, but still we are adding around 6,000 new users every day and targeting ₹650 crore of sales for our partner brands by the end of 2016,” she said.
Paytm and Snapdeal-owned FreeCharge have taken cash-backs offline as well. “If the customer is new to the merchant, then the merchant funds it. It is like a marketing programme which HUL or any other company runs,” said Govind Rajan, CEO of FreeCharge.
ABOUT THE AUTHORSunny SenSunny Sen was part of Hindustan Times’ nationwide network of correspondents that brings news, analysis and information to its readers. He no longer works with the Hindustan Times.

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