B.PAC survey: 57% in Bengaluru say 'not satisfied' with governance

Survey by Bangalore Political Action Committee said a majority of the respondents were not satisfied with governance in the city; their main concerns were bad roads and potholes.

Published on: Sep 22, 2022, 11:19:02 IST

By Yamini C S | Edited by Chandrashekar Srinivasan

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The Bangalore Political Action Committee (B.PAC) released its Bengaluru Citizen Perception Survey 2022 on Wednesday, which showed that 57% of the respondents were not satisfied with the overall governance of the city.

Residents said their main concerns were bad roads riddled with potholes, drinking water, disposal of garbage, waste and sewage management and public toilets.

The survey recorded 8,405 responses and was conducted between February and June, covering all eight Bruhat Bengaluru Mahanagara Palike (BBMP) zones.

The survey was divided into three sections - Citizen Awareness and Participation (BBMP ward related), Satisfaction Level of Governance and Civic Amenities, BBMP Election - and had a total of 23 questions.

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In the second section, which dealt with residents' satisfaction regarding governance and civic amenities in Bengaluru, 57% said overall governance was unsatisfactory. Only 14% said they were satisfied. 29% were somewhat satisfied.

Residents said their main concerns were bad roads riddled with potholes, drinking water supply, disposal of garbage and waste, and sewage management and public toilets. Locals were most dissatisfied with commuting options, and were relatively more satisfied with lake development and rejuvenation. B.PAC said this is possibly because of the locals' active involvement in the same.

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Among zones, a majority of the respondents in Mahadevapura zone were dissatisfied with mobility and road conditions.

Comparatively the Rajarajeshwari Nagar zone got an affirmative from most of the respondents that they were satisfied.

On lighting and other safety conditions of their respective wards, '11 out of 16 wards in the Bommanahalli zone and nine out of 14 in the Rajarajeshwari Nagara zone had more than 50% oying they were most satisfied'.

Regarding the upcoming BBMP elections, 93% said they were going to vote.

ABOUT THE AUTHOR
Yamini C S
Yamini CS is a Senior Content Producer at Hindustan Times with nearly six years of experience in digital journalism. She is part of the India News desk, where she works on a wide range of stories cutting across civic issues, city-based developments, politics, governance, public policy, breaking news, trending topics, and international affairs that have an impact on India. Her role involves tracking fast-moving developments, verifying information from official and on-ground sources, and presenting news in a clear, accessible format for a digital-first audience. A significant part of her work includes handling live blogs during major news events, such as elections, court verdicts, political developments, civic disruptions, protests, weather-related alerts, and unfolding national or international incidents. Through live coverage, she focuses on timely updates to help readers follow complex stories as they evolve. Before moving to the broader India News desk, Yamini was associated with the Bengaluru desk at Hindustan Times, where she extensively covered urban governance, infrastructure, traffic and transport issues, weather events, public grievances, and civic administration in the city. This experience strengthened her grounding in city reporting and sharpened her focus on citizen-centric journalism. She began her career as a correspondent with Reuters after completing a postgraduate diploma in journalism from the Indian Institute of Journalism and New Media. Her early training instilled a strong emphasis on accuracy, sourcing, and news ethics, which continue to shape her reporting style. Outside of work, Yamini enjoys reading across genres, listening to music, and spending time with her family, which help her maintain balance in a fast-paced newsroom environment.Read More