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Gurugram to draft charter of rights for domestic help days after illegally employed teenager rescued

Gurugram deputy commissioner (DC) Nishant Kumar Yadav said that a committee will be set up to create framework of regulations for hiring domestic help

Updated on: Dec 13, 2023, 02:09:22 IST
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Three days after a teenager was rescued from a house in Sector 57 in Gurugram, where she was illegally employed as a help and allegedly tortured by her employers, the city’s district administration has decided to draft a “charter of rights for domestic helps”.

Yadav said the committee will also spell out the minimum number of meals the employer must provide to the help. (HT Photo)
Yadav said the committee will also spell out the minimum number of meals the employer must provide to the help. (HT Photo)

On Tuesday, Gurugram deputy commissioner (DC) Nishant Kumar Yadav said that a committee will be set up by Wednesday, comprising legal experts, social activists, and district officials, who will create framework of regulations for hiring domestic helps, and the minimum wages they will be paid. “We are seeking legal opinion before releasing the charter. It will define the working hours of domestic helps, and minimum wage, which is currently ₹10,000 a month... We will ensure that no minors are hired in the district, and strict action will be taken against anyone who is seen flouting these rules,” said Yadav.

Yadav said the committee will also spell out the minimum number of meals the employer must provide to the help each day, the leaves they should get, means of communication with family members, and details of the medical expenses to be borne by the employers.

“Regular medical camps, in coordination with the Civil Hospital or private hospitals, will be set up in all residential areas every month, and it will be mandatory for all employers to get their helps medically checked,” Yadav said.

Read Here | ‘Fed biscuits like dog, given food once a day’: Gurugram minor help's mother

He said that the charter of rights will be released this week and shared with all resident welfare associations (RWAs), who will then have to implement it by next week. “We have decided to give the responsibility to RWA members of each society to maintain records and check on the domestic helps hired directly or through any placement agencies. A register will be maintained with the help’s name, mobile number, permanent address and the mobile number of a family member in case of an emergency,” Yadav said.

A district administration official, who asked not to be named, said that 60% of the domestic helps who are employed in Gurugram are registered with the local police. The rest, however, have not undergone any police verification. According to the district administration, employers have to get domestic helps verified once they are hired.

“There are hundreds of domestic workers living in Gurugram, who come here from Uttar Pradesh, Madhya Pradesh, West Bengal, Uttarakhand, Jharkhand, and Assam. Several cases of exploitation have come to the fore. Though we step in wherever we receive a complaint, due to the lack of a set template, a majority of the helps don’t know what their rights are, and how they should be treated. The charter of rights of the domestic help will address these issues,” said Yadav.

Officials from the district administration said RWA members will be directed to meet the domestic helps at least once a month to gather information about their working conditions.

Read Here: Minor girl working as domestic help in Gurugram sexually assaulted, says Police

A team will be formed by the district administration led by the sub-divisional magistrate (SDM) that will conduct surprise visits to residential areas to check the records being maintained by the RWAs.  The administration is also working on placing an official at the mini secretariat  for the welfare of the helps and to resolve any conflict between the employer and the employee.

The police are yet to arrest a woman and her two sons who allegedly held the teenaged domestic help captive and tortured her at their home in Sector 57 for around four months. A first information report (FIR) was registered against them on Saturday.

Meanwhile, the teenager’s mother cited her daughter’s ordeal and alleged that the woman used to feed her daughter biscuits like dogs by throwing them at her, uprooted her hair, poured cleaning acid on her daughter’s palms, and gave her food only once a day.

Yadav said that in a majority of cases in which the domestic helps have been exploited, it has been found that they were being underpaid. “That’s why we have decided to set a minimum wages’ bar,” he said.

Read Here: Gurugram RWAs seek security for domestic helps

Maya John, convener of Gharelu Kamgar Union, a workers’ body said that 24x7 live-in work contracts should be made illegal as they “reduce the domestic worker to a position akin to slavery”. 

“In such cases, exploitation at the workplace is greater because the private employer controls your very being by tying you physically to the employer’s residence. Work hours and the quantum of work are very fluid, with the employers’ dictating terms. Live-in domestic work contracts are harder to regulate by any public agency,” John said. 

A member of the union said that such incidents are repeatedly being reported from Gurugram, and that the union has written to the district administration several times about the need for a comprehensive survey to identify and rescue helps who are being exploited.

“We have put the 24x7 work contract under legal review, and will be released once it’s ready. An agreement between the placement agency and an employer is signed before hiring a domestic help. This contract too will be redesigned to avoid any further harassment of the workers,” Yadav said.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More