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Insurance policy fraud: Kingpin arrested from Delhi

Gurugram: A day after the Faridabad police busted a gang of four, who had allegedly duped over 100 people of more than Rs 4 crore on the pretext of reviving their

Published on: Feb 12, 2020, 23:53:12 IST
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Gurugram: A day after the Faridabad police busted a gang of four, who had allegedly duped over 100 people of more than Rs 4 crore on the pretext of reviving their lapsed insurance policies, the 25-year-old alleged kingpin of the gang was arrested from Dwarka in Delhi. Officers said probe also revealed that they had allegedly been running a call centre and only hired executives who had a ready database of insurance policies of at least 1,000 people.

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HT Image

The police said that during questioning, the suspects allegedly revealed that they used to sack the executives after three months of service, fearing they would report the matter, said police.

The alleged kingpin was identified as Mukesh Gupta, a resident of Ramesh Nagar in Delhi. Police said Gupta allegedly oversaw operational responsibilities of the irregularities, handled the banking and financial aspects. He was produced before the court on Wednesday and was taken on seven days’ police remand.

KK Rao, commissioner of the Faridabad police, said at least 10 people have been identified as gang members by analysing bank transactions, which showed the gang’s bank accounts to allegedly have received Rs 4 crore.

Rao said the gang operated in an organised manner, and had different members performing tasks such as making calls, creating bank accounts with forged documentation, and withdrawing cash.

Police said the crime team had been on the trail of this gang ever since they received a complaint from a 50-year-old resident of Sainik Colony in Faridabad on January 15 this year. The victim had alleged she had lost Rs 49 lakh between January 2016 and December 2019.

Rao said the investigators began by analysing the bank accounts in which the victim had deposited the money and the phone numbers from which she received calls from suspects posing as different government officials, including Income tax officers.

On Monday night, the police had finally nabbed four suspects while they were allegedly making calls to other victims in different states from a call centre in Janakpuri, Delhi. Police said Gupta’s task was allegedly to withdraw cash using cheques or ATM cards and provide data to the executives.

Police said the suspects allegedly spilled the beans on the group’s functioning and helped the police with the whereabouts of their associates.

Rao said during questioning, they allegedly revealed that they all formed a gang four years ago and started a call centre in Delhi’s Janakpuri after hiring nearly 10 BPO (business process outsourcing) executives to make calls. “The gang used to hire executives who had worked for insurance process in various BPOs and had data of lapsed insurance policies,” he said.

In some cases, they allegedly used to inform their targets that a bonus of Rs 2 lakh was pending with their policy and to dispatch this bonus, they suspects would demand Rs 20,000 to Rs 40,000 to be transferred in their accounts.

Police said the fraud was allegedly started by Gupta in 2016 from Uttam Nagar in Delhi. “He became friends with a BPO executive while working for insurance sales call centres. In 2016, he decided to start his own call centre and roped in two partners whose names are yet to be verified. They hired people to make calls and open bank accounts using forged documents,” Anil Kumar, assistant commissioner of police (crime), said.

So far, the police have unearthed 10 fake bank accounts in Delhi, Noida, and Ghaziabad that were allegedly used to receive money from the victims.

The arrested men include two who allegedly operated the call centres and two who had provided bank accounts opened on fake documents, and the kingpin.

The suspects have been identified as Budh Singh alias Rohan, Sandeep Kumar and Sachin Kumar of Uttam Nagar in Delhi and Sarjeet Singh of Sampla village, Rohtak.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More