India will be the most preferred KPO destination. Only Australia will be able to match India in terms of location attractiveness and capability of manpower.
The booming KPO industry will also lead to development of allied sectors. Courses in US GAAP, patent filing, insurance underwriting are all likely to be in great demand.
Due to a 12-hour time difference between US and India, a KPO vendor can provide a 24-hour work cycle.
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In the future, it's KPO which will be the leading edge of India and highly skilled professionals are sure to have an upper hand.
The term, ‘LPO’ first appeared in 2005 in the media.
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