Man for all seasons

Isadore Sharp’s business model and emphasis on people ensured Four Seasons’ transition from just another hotel chain to a by-word for quality. Vir Sanghvi talks to the hotelier...

Most frequent international travellers of a certain generation will be aware of the reputation of Four Seasons. Among the well-heeled, it is the hotel chain of choice (along with Ritz-Carlton and Mandarin Oriental), a grade above the other chains, offering exceptional service, great luxury and high prices.