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Navi Mumbai used Swachhata app to beat Mumbai to become Maharashtra’s cleanest city

App data revealed that Mumbai has 9,252 users against 18,246 in Navi Mumbai. It also highlighted that Mumbai received 31% negative feedback against Navi Mumbai’s 7.4%

mumbai Updated: May 11, 2017 10:08 IST
Tanushree Venkatraman
Tanushree Venkatraman
Hindustan Times
Navi Mumbai,Mumbai,Pune
Navi Mumbai is the only city from Maharashtra to figure in the top ten list of cleanest cities in India. (HT file )

Data complied through Swachhata mobile application revealed that Mumbai fared much lower than Navi Mumbai and Pune in terms of app users and citizen feedback.

Of the 2,000 points up for grabs during the Centre’s Swachh Survekshan 2017, 150 points were reserved for using the mobile app. Municipalities were also rated on their promptness to act on complaints received via Swachhata app. The application was created by Janaagraha, a non-governmental organisation, for the Centre.

App data revealed that Mumbai has 9,252 users against 18,246 in Navi Mumbai and 11,674 from Pune. It also highlighted that the city received 31% negative feedback against Navi Mumbai’s 7.4%.

Despite several efforts to make the city open defecation-free and roping in actor Salman Khan as the brand ambassador for the campaign, Mumbai ranked 29th on the list of 434 cities surveyed for cleanliness.

While Indore was the cleanest city in India, Navi Mumbai and Pune bagged at 8th and 13th spots, making Navi Mumbai the cleanest city in Maharashtra. It also became the only city from the state to feature in the list of top 10 cleanest cities in India. Last year, Mumbai stood 10th in the list of 72 cities surveyed.

Read: Navi Mumbai is the cleanest city in Maharashtra, 8th cleanest in India, shows Swachh survey

After the Swachh Survekshan 2017 results were announced last week, the Brihanmumbai Municipal Corporation (BMC) blamed Mumbaiites for failing to participate in the survey that was conducted between January and February.

Kiran Dighavkar, BMC nodal officer for Swachh Bharat Abhiyan, said, “The code of conduct for civic elections was imposed at the time of the survey in January, owing to which we could not promote the campaign. This affected participation from citizens and our ranking.”

Data also revealed that Tier II cities fared well in terms of total registered app users as compared to metros. Cities such as Delhi and Kolkata have less than 600 registered users . While Tier II cities such as Mysuru and Visakhapatnam have 23,307 and 42,450 registered users.

Experts said the use of app depends on how well a local urban body (ULB) promotes it.

Sylvia Veeraraghavan from Janaagraha said, “While Tier I cities have some form of online set ups, it was a completely new experience for most Tier II cities. ULBs of Tier II cities seem to have pushed harder for adoption of the application as well as engagement with the citizens.”

First Published: May 11, 2017 10:04 IST