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Negligence claim against Pune’s Ruby Hall Clinic to be probed further

Man claims foul play by hospital, while Ruby Hall CEO says matter is being misinterpreted

pune Updated: Aug 08, 2018 16:37 IST
Nozia Sayyed
Nozia Sayyed
Hindustan Times, Pune
Pune,Ruby Hall Clinic,medical negligence
(From left) Juzar Kothawala, was at the press conference with his lawyers Ashutosh and Savivek Srivastava on Tuesday. (HT PHOTO )

A case of medical negligence filed against the management of city-based Ruby Hall Clinic, Wanowrie branch, by a couple named Juzar and Preetam Kothawala, has led the judicial magistrate of first class (JMFC) court of Pune to direct the police authorities to probe into the case further by investigating the alleged crimes and offences mentioned by the couple in their complaint.

Reacting to the case, Bomi Bhote, chief executive officer, Ruby Hall Clinic, said, “About the case filed by Kothawala, we came to know that he was happy with the medical assistance provided to him then and even requested a discount which we happily gave, of Rs 50,000, at the time of discharge.”

Kothawala, in a press conference on Tuesday, was present with his lawyers Ashutosh and Savivek Srivastava. Kothawala said, “My wife Preetam was admitted for caesarean section in Ruby Hall, Wanowrie, on July 19, 2017, and we were supposed to get a discharge on July 22 after our daughter’s birth. On the same day, one of the nurses from the hospital took our baby claiming to administer a vaccine. After bringing her back to us, they again took her saying this time it was for polio vaccination. However, when the nurse did not return in the said time, we started getting worried and later, one staff nurse came and asked us to reach the eighth floor of the hospital. Our baby was admitted in the neonatal ICU (NICU) and we were shocked seeing the same.”

“This made us panic as the baby was alright till she was taken for her routine vaccinations. Also, without our consent, they admitted our daughter to the NICU claiming she suffered from convulsions and it was life threatening for her. Besides that, they failed to follow the protocol of administering the vaccines in the presence of one of the parents,” he added.

Later, after admitting our daughter to the NICU, they claimed of keeping her under observation and promised to shift her in the next 24 hours which did not happen and she was kept in the NICU for almost five days, he said.

“Later, many tests were performed on her, including an MRI scan after which we became sure of a foul play. They wanted to extend our stay so that more money can be extorted from us. On the day of the discharge, we were handed over a bill of Rs 1,80,000 which we obliged to pay, but the staff or the management failed to explain the reason behind the negligence and provide us with the CCTV footage when our baby was taken for vaccinations before being admitted to the NICU,” added Kothawala.

On seeking explanation, the management tried to avoid any conversation with us and did not pay heed to our requests. Looking at such severe negligence of the hospital staff that played with our baby’s health, we decided to file a complaint and wrote to the Pune police commissioner, but no action was taken. Hence, we decided to knock the doors of the court, said Kothawala.

Bhote said, “The baby, born on July 19, was supposed to get a discharge, but due to abnormal movement in her upper limb and lower limbs, she was admitted to the NICU. Seeing this, the father of the newborn brought 15 to 20 people to the hospital and became violent. Situation continued till we called the police for intervention. Later, we even gave him a choice to shift his baby to another facility, which he did not and continued to stay with us saying he was happy with the medical treatment given by us. Later, at the time of discharge, the couple even requested for a discount which we readily gave.”

“However, Juzar kothawala who complained about the doctors for causing negligence with respect to their baby’s health, demanded of terminating the services of Dr Vaibhav Meshram and Dr Janita Gilbert, who are no more working with us. They have left the services. Besides this, Juzar Kothawala has filed a complaint in the cantonment court against Ruby Hall which is in its preliminary stage. Matter thus is sub judice,” added Bhote.

Ashutosh Srivastava, the lawyer who is fighting the case for Kothawala against Ruby Hall, said, “It has been a year since the case was filed, and after several hearings and verifying the complainant’s claims, evidences on record and arguments before the court, the JMFC, Pune, took cognisance of the complaint and passed an order directing the concerned police authorities to probe into the alleged crime committed by the Ruby Hall management of Wanowrie.”

First Published: Aug 08, 2018 15:01 IST