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Bengaluru real estate: KRERA orders real estate developer to pay ₹2.5 crore to buyer for failing to deliver apartment

Bengaluru real estate: KRERA directs developer to pay 2.5 crore to buyer for five-year delay in apartment handover, close home loan

Published on: Apr 24, 2025 7:38 AM IST
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The Karnataka Real Estate Regulatory Authority (KRERA) has directed Mantri Developers to refund 2.5 crore to a homebuyer after failing to hand over the promised apartment. The authority also instructed the developer to settle the home loan taken in the buyer’s name.

The Karnataka Real Estate Regulatory Authority (KRERA) has directed a real estate developer to refund  ₹2.5 crore to a homebuyer after failing to hand over the promised apartment. (Picture for representational purposes only) (Pixabay)
The Karnataka Real Estate Regulatory Authority (KRERA) has directed a real estate developer to refund ₹2.5 crore to a homebuyer after failing to hand over the promised apartment. (Picture for representational purposes only) (Pixabay)

"The developer is directed to refund a sum of 2.5 lakh towards refund with interest from April 2014 till November 2024. The developer is also directed to close the loan standing in the name of the complainant," the order said.

In this case, the buyer, Anant Ramachandran, had booked an apartment at Mantri Webcity in north Bengaluru's Hennur under the pre-EMI scheme and paid about 15 lakh with an additional home loan for about 65 lakh. Despite the possession date of 2017, KRERA noted that the developer had failed to handover the apartment even after five years.

Also Read: Karnataka has over 2630 delayed real estate projects: KRERA

Pre-EMI scheme offered to the buyer

KRERA noted that the developer had offered pre-EMI schemes or pre-sanctioned loans to purchase the apartments.

The buyer informed KRERA that under the scheme, the developer was to pay off and fully settle the loan's EMI until March 2017.

"The buyer paid a sum of 15 lakh to the developer in April 2014, and in the same year, in May, the bank disbursed the complete loan to the developer to the tune of 65 lakh. The buyer paid several pre-EMIs to the bank after the developer failed to pay the same on the buyer's behalf," the order said.

The buyer further told KRERA that as of January 2017, the developer had neither delivered the apartment nor continued loan payments, leading him to email a request to withdraw from the project.

Also Read: Karnataka RERA: Projects that applied for OC before RERA came into effect need not be registered

Developer says complaint is not maintainable

The developer told KRERA that the complaint is not maintainable.

"The developer pleaded the reason for the delay in completion of the project, such as legal and licensing issues, heavy and continuous rainfall, demonetization, COVID-19 lockdown…," the order said.

HT.com has sent a list of queries to the real estate developer. The copy will be updated if a response is received.

KRERA findings

The Authority said that the developer had failed to reimburse all the pre-EMIs to the complainant as agreed under the document, which resulted in the buyer paying money to the financial institution.

"The complainant is neither the beneficiary of the property nor of the loan that is restrained by the developer," the order said.

Regarding the delay in completion, KRERA stated that the reasons cited by the developer were merely routine compliance and construction-related matters that any project promoter is expected to manage.

"Further, the delivery and completion of the project is in March 2017, and the COVID pandemic started after the year 2020. The developer cannot plead the pandemic as a delay," the order said.

The authority, therefore, directed the developer to refund the amount within two months of the order and to cancel the home loan taken in the buyer’s name.

  • Souptik Datta
    ABOUT THE AUTHOR
    Souptik Datta

    Souptik Datta is a deputy chief content producer at Hindustan Times Digital, where he reports on southern India with a focus on real estate, urban infrastructure and environmental urban issues. His coverage tracks the intersection of policy, capital flows, regulation and sustainability, examining how these forces shape housing markets, commercial real estate and large-scale infrastructure development across rapidly transforming cities. He also closely tracks civic issues affecting urban residents, including property taxation, planning approvals, public transport expansion, water stress, waste management and the governance challenges that influence everyday life in India’s metros. Souptik’s reporting is driven by a strong interest in accountability, consumer rights and the lived realities of homebuyers and investors navigating volatile pricing cycles, regulatory changes and project delivery risks. He frequently analyses project launches, land monetisation strategies, planning frameworks, RERA-related developments and the broader implications of infrastructure investments on emerging growth corridors. His work blends on-ground reporting with data-backed analysis and long-form explainers aimed at demystifying complex real estate and infrastructure developments for readers. He is an alumnus of the Indian Institute of Journalism and New Media. Before joining Hindustan Times Digital, Souptik was associated with Moneycontrol at Network 18, where he covered real estate, infrastructure and allied sectors, producing market insights, policy-led stories and in-depth features. Outside the newsroom, Souptik is an avid solo traveller and documentary enthusiast, exploring diverse regions and visually documenting unique narratives through film and photography. In his early career, Souptik also freelanced as a documentary photographer, independently working on visual storytelling projects that captured grassroots narratives, urban change and everyday life. He can be reached at souptik.datta@htdigital.in.Read More

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