Paytm down for many users: 'Network error,' says firm

DownDetector received 611 reports by the users till 10 am. At least 66 per cent users complained they were unable to make payments. On the other hand, 29 per cent users said they were facing other issues related to the app.

Updated on: Aug 5, 2022, 13:15:05 IST

By HT News Desk

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Online payment and digital wallet app Paytm is reportedly not working for many users. DownDetector reported several complaints by users who said they were unable to login to the app and make payments.

DownDetector received 611 reports by the users till 10 am. At least 66 per cent users complained they were unable to make payments. On the other hand, 29 per cent users said they were facing other issues related to the app.

Technical snags were reported from Delhi, Mumbai, Ahmedabad, Chennai, Bengaluru and several other cities.

Paytm allows customers pay for services including prepaid and postpaid mobile services, direct to home recharge, money transfers etc. It is available on all platforms including Android, Apple's iOS and Windows Phone.

Later, Paytm tweeted,"Due to a network error across Paytm, a few of you might be facing an issue in logging into the Paytm Money App/website. We are already working on fixing the issue at the earliest. We will update you as soon as it is resolved."

Later, Paytm posted on its Twitter handle that the issue was resolved. “We quickly resolved the error that briefly affected some users today. You can continue to use #PaytmSeUPI without worries,” it tweeted.

Online payment app PayTM is not working for many users (File Photo)

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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