Truecaller launches feature to connect users with govt officials. Check details

Named ‘Government Services Digital Directory,’ the feature covers more than 20 ministries of the Union government, and more than 23 states and Union territories, according to Truecaller.

Published on: Dec 7, 2022, 11:51:10 IST

By HT News Desk, New Delhi

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Caller identification service Truecaller has launched in India, a feature that will seamlessly connect users with the government by giving easy access to verified numbers of government officials.

The built-in feature, called the ‘Government Services Digital Directory,’ was announced by Truecaller through its official blog, on Tuesday.

“Continuing Truecaller's mission to build trust in digital communication, we bring you this one-of-a-kind digital directory with verified numbers of central and state governments of India. From national helpline numbers to numbers for ministries and bureaucrats, you now have verified contacts of key government officials and and authorities at your fingertips,” said the company.

At present, the feature covers more than 20 ministries of the Union government, and more than 23 states and Union territories, it added.

Additional benefits of the feature

Now available in India for Android phones, the digital directory will also shield users from scammers who may spoof the name of government service providers, said Truecaller. This it will do by reflecting a green background and a blue tick – indicating that the number is verified – when your phone rings.

Developed by Sweden's Software Scandinavia AB, Truecaller claims to have as many as 240 million (24 crore) users in India.

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More