Want to check payments history in WhatsApp Pay? Follow steps

Here are some tips to use the WhatsApp payments service more effectively on Android and iPhone devices. In case you find problem with a payment on WhatsApp Pay, you can report it to the platform.

Updated on: Dec 18, 2022, 15:46:02 IST

By HT News Desk | Written by Singh Rahul Sunilkumar | Edited by Aryan Prakash

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WhatsApp Pay, an in-chat payment service recently launched in India is gaining momentum. The payments feature that allows to transfer money directly between bank accounts is powered by BHIM UPI and processed by payment partners. The instant messaging platform enables users to check their bank account balance, report any payment and also get the details about past transactions on the platform.

Meta introduced WhatsApp Pay in November 2020 in India. It was rolled out to all users last year. (REUTERS/Dado Ruvic/Illustration/File Photo)

Here are some tips to use the WhatsApp payments service more effectively on Android and iPhone devices.

How to check WhatsApp payment history on Android

Step 1- Launch WhatsApp on your Android smartphone

Step 2- Click for ‘More options’

Step 3- In the menu, find ‘Payments’ and then click on ‘Payment history’ in it

Step 4- Tapping here will display your payment history done through the app

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How to check WhatsApp payment history on the iPhone

Step 1- Launch WhatsApp on your iPhone

Step 2- Click on ‘Settings’

Step 3- Here search for ‘Payments’ option

Step 4- Click on ‘Payment history’ to get details about the past transactions through WhatsApp.

What to do if there is an unauthorised payment?

In case you find problem with a payment, you can report it to the platform. To know the current status of the complaint, follow the steps:

Step 1- Launch WhatsApp on your smartphone

Step 2- Click on ‘Settings’ for iPhone and on ‘More options’ if your device runs on Android operating system

Step 3- Find ‘Payments’ and click ‘Payment history’ in it

Step 4- Click on the payment you’ve reported to get the latest details.

Meta introduced WhatsApp Pay in November 2020 in India. It was rolled out to all users last year.

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HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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