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consumer court news

E20 fuel case: Court orders Maruti to replace SUV, carmaker to contest move

The managing director and chief executive officer of Maruti Suzuki India Limited (MSIL) Hisashi Takeuchi poses with the new SUV Grand Vitara during its global unveiling ceremony
Published on Jul 17, 2026 03:16 pm IST

How a mid-air ‘hot curry’ incident led man to win 25,000 compensation

The airline's response said it was an accident and not intentional. (AI generated image/For representation purposes only)
Published on Feb 02, 2026 01:16 pm IST

Lift crashes in Wagholi housing society, six have a narrow escape

The incident occurred in the B wing of Urbano residential complex, an 11-storey building in Wagholi. (VIDEO GRAB)
Published on Sept 17, 2025 07:00 am IST

Tripura: Real estate promoter gets 3 years of imprisonment for not delivering flat

Tripura: Real estate promoter gets 3 years of imprisonment for not delivering flat
Updated on Oct 07, 2025 03:51 am IST

Chandigarh: Lawyer booked for taking 3-L fee, not pursuing client’s case

The complainant, a Punjab resident, has alleged that Pankaj Chandgothia duped him of nearly 3 lakh on the pretext of filing a case in the consumer court. (HT File)
Published on Jul 16, 2025 02:59 pm IST

Woman deletes video on IndiGo denying her boarding, accepts 10,000 voucher

A woman has claimed that IndiGo refused to let her board her flight (Representational Image)
Updated on Feb 25, 2025 05:43 pm IST

Consumer court slaps 69K fine on insurance firm for denying claim

During the proceedings, the court found that the insurance company had acted arbitrarily in rejecting the claim, emphasizing that the treating physician is the sole authority to determine the necessity of a patient’s admission. (Shutterstock)
Published on Feb 11, 2025 09:36 am IST

Homeowner shocked to find ex-landlord secretly living in basement for 7 years

The man purchased the house for 2.24 crore.
Updated on Feb 03, 2025 06:57 pm IST

Bengaluru man demands 2 cr from McDonald's, court dismissed plea: Report

The incident occurred at the McDonald's outlet in Lido Mall, where the complainant and his nephew had ordered vegetarian French fries.
Published on Dec 01, 2024 12:26 pm IST

Chandigarh man challenges 1,300 fine by Railways, wins

Public transport is meant for facility of the passengers. When a person is travelling with his family, consisting of minor son and minor daughter and a young daughter of tender age, the law of equity and justice demands that the Travelling Ticket Examiner (TTE) should have confirmed their tickets against vacant seats instead of imposing a fine, said the consumer commission. (Shutterstock)
Updated on Nov 02, 2024 08:52 am IST

Consumer court orders bank account of Yes Securities to be frozen

In its January judgment, the court found YSIL guilty of “deficiency in service and unfair trade practice” and ordered the company to refund the full subscription amount with interest and compensation. (REUTERS)
Updated on Oct 01, 2024 06:54 am IST

30,000 compensation for Mohali man who didn’t receive online order

The order was to be delivered within two weeks, but never arrived, the complainant told the District Consumer Disputes Redressal Commission, Mohali. (HT File photo for representation)
Updated on Aug 19, 2024 09:20 am IST

Who is Sanjeev Jain, Parsvnath Developers CEO arrested after 60-km police chase?

Sanjeev Jain, CEO of Parsvnath Developers, was arrested by Delhi police at the Indira Gandhi airport after a 60 km chase
Updated on Aug 05, 2024 02:05 pm IST

Chandigarh: Charging 25 extra for purse’s return costs e-com firm 3,000

Gurbachan Kaur, a resident of Sector 35, Chandigarh, had purchased a bag from Flipkart, sold by ZAPKAP India, for 245 on October 1, 2023. However, she complained that she received a completely different product. (Shutterstock)
Updated on Jul 08, 2024 07:54 am IST

Driven up the wall by defective car, Chandigarh man awarded 30,000 relief

Durgesh Kumar Jha had filed a case against Tata Motors Pvt Ltd, Mumbai, and RSA Dynamic Motors LLP, Chandigarh. (iStock)
Updated on Jun 13, 2024 08:50 am IST

Chandigarh: Denied boarding, passenger awarded full flight refund

Complainant Anil Kumar, a resident of Sector 22, Chandigarh, said he had planned to visit Spain on a tourist visa to meet his friend and he decided to go through Paris. He booked a air ticket of Air India through Make My Trip for June 17, 2022, on payment of 26,783. (Getty image)
Updated on Jun 08, 2024 08:36 am IST

No AC, toilets: Consumer forum forced to halt work in Delhi

The district consumer commission in Dwarka. (Vipin Kumar/HT photo)
Updated on May 29, 2024 01:45 am IST

Delhi consumer commission halts proceedings amid sweltering heat, lack of basics

Consumer Dispute Redressal Forum VII presided by president Suresh Kumar Gupta halted proceedings due to the absence of infrastructure
Published on May 28, 2024 03:19 pm IST

Bengaluru man drags Swiggy to court for not delivering “death by chocolate”

Bengaluru man drags Swiggy to court for not delivering “death by chocolate”
Published on Apr 28, 2024 12:53 pm IST

Consumer forum tells RTA to pay 5k to city man over licence delay

Consumer forum tells RTA to pay 5k to city man over licence delay (Getty Images)
Updated on Dec 24, 2023 06:02 am IST

Lifestyle charged customer 7 for paper bag, now asked to pay 3,000: Report

Fashion brand Lifestyle paid the complainant 3000 in damages,
Published on Dec 16, 2023 07:13 pm IST

Woman wins 3k relief after suing Ikea for charging 20 for bag: Report

Judges observed that the company was guilty of “unfair trade practice”, and that “the seller has to bear all expenses involving putting the goods in a deliverable state for the customer”.
Updated on Oct 23, 2023 03:00 pm IST

Odisha shopkeeper who refused to return 3 change told to pay 25,000 fine

The shopkeeper was told to return 3 and pay 25,000 compensation for mental agony and harassment (File)
Published on Sept 27, 2023 09:02 pm IST

1 lakh for one cookie less: ITC fined for missing biscuit in Marie packet

Complainant P Dillibabu of Chennai alleged there were only 15 biscuits inside the packets as against the advertised 16.
Published on Sept 06, 2023 03:37 pm IST

ITC Limited to pay 1 lakh compensation to customer. Here's why

Representational Image
Published on Sept 06, 2023 10:02 am IST

Not repairing Chandigarh resident’s TV properly costs manufacturer dear

The manufacturer claimed that the complainant had failed to provide any substantial evidence, as required under the law, that the alleged defects in the product were caused by a manufacturing defect. (Getty Images/iStockphoto)
Updated on Aug 19, 2023 09:34 am IST

Man wins 30,000 after suing furniture firm for ‘ruining’ wife's saris: Report

The court ruled in the complainant's favour at the end and directed the furniture company to refund 18,000 to him. (Getty Images/iStockphoto)
Published on Jul 18, 2023 04:41 pm IST

Ludhiana: New consumer court timings irk lawyers

Lawyers generally arrive at the court at around 10 am and have time to file and argue cases till 1 pm as courts have lunch break from 1 pm. (Shutterstock)
Updated on May 10, 2023 12:22 am IST