‘Hero of Gurgaon gridlock’: Rapido rewards driver who braved nightmarish 6-hour traffic jam to drive woman home
The driver who helped a woman during a traffic jam and helped her reach her home in Gurgaon was called to the Rapido office and rewarded.
A Rapido driver who is being hailed as the ‘hero of Gurgaon gridlock’ was awarded by the company for his outstanding service. A Gurgaon woman highlighted his story of driving amid a six-hour-long traffic jam, which quickly went viral.

What did the driver do?
Deepika Narayan Bhardwaj, one of the commuters stuck in the “Gurujam” that plagued Gurgaon a few days ago, shared how Suraj Maurya drove her home despite being stuck in traffic for hours.
Also Read: ‘First time felt so safe in Delhi’: Rapido driver’s gesture for woman relocating to the city wins hearts
“I want to thank ur driver partner Mr. Suraj Maurya from bottom of my heart. He was with me for 6+ hours because of #GurgaonTraffic but didn't complain at all. Dropped me home in these waters. Politely said ma'am pay whatever extra u want,” Bhardwaj wrote, adding that Maurya was an “absolute gem.”
How was he rewarded?
In a recent post, Bhardwaj updated about Maurya being rewarded for his service. LOOK WHO GOT REWARDED!!! Suraj Maurya Bhai - The Hero of Gurgaon Gridlock!!!” she wrote.
“Rapido called him to office today and gave a gift for his hardwork & all the appreciation he is receiving for his kind gesture of driving for 6 hours on that nightmarish day to drop me home,” she added and concluded the post with a picture of Maurya.
How did social media react?
An individual remarked, “Really great reward… excellent.” Another posted, “One of the most heartwarming posts on X today.”
A third remarked, “Truly deserved. #SurajMaurya showed real humanity that night when the whole city was stuck. Respect for his effort and thanks to @rapidobikeapp for recognising it.” A fourth wrote, “Truly, people like Suraj Maurya are the real heroes – without any pretence, they just come forward to help others. Six hours of hard work and so much dedication, really salute the brother!”
Gurgaon woes:
Incessant rainfall has caused heavy traffic jams and severe waterlogging in several parts of the city. Visuals have surfaced on social media showing the commuters trying to brave the hurdles caused by the rainfall to go about their daily lives.
Also Read: ‘Such a jolly person’: Delhi woman lauds female Rapido driver for her cheerful spirit, company responds
One such video shows officer-goers on the back of a mini truck returning from their place of work, another clip captures a sea of humans at a metro station in Gurgaon. Some of the footage also shows flooded streets in posh locatilities.
ABOUT THE AUTHORTrisha SenguptaTrisha Sengupta works as Chief Content Producer at Hindustan Times with over six years of experience in the digital newsroom. Known for her ability to decode the internet’s most talked-about moments, she specialises in high-engagement storytelling that bridges the gap between viral trends and traditional journalism. Throughout her tenure, Trisha has focused on the intersection of technology, finance, and human emotion. She frequently covers personal finance and real estate struggles in hubs like Gurgaon, Bengaluru, and Hyderabad, while also documenting the unique challenges of the NRI experience. Her work often highlights the movements and philosophies of global newsmakers and personalities like Elon Musk, Mukesh Ambani, Nikhil Kamath, Dubai crown prince, and MrBeast. From reporting on Amazon or Meta layoffs and startup culture to the emergence of AI-driven platforms like Grok and xAI, she provides a grounded and empathetic perspective on the stories shaping our world. When not decoding the internet, Trisha is likely offline: lost in a book, exploring a historical ruin, or navigating the world as a solo traveler. She balances her fast-paced career with family time and a healthy dose of curiosity, currently trading her "human" sources for silicon ones as she masters AI to future-proof her storytelling.Read More

E-Paper


