Shortly after users on Thursday reported an outage for Claude, the artificial intelligence engine, Anthropic has issued a statement. The tech company noted that certain services have been impacted due to a "partial outage".
The outage came to light after several users complained they could not use the AI engine's chatbot, app, or website. (REUTERS/Representational)
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"We have identified the cause of the issue affecting Claude.ai and are working on a fix. We will provide an update as soon as possible," the company wrote regarding the Claude outage.
Screengrab from the official Claude status website
The outage came to light after several users complained they could not use the AI engine's chatbot, app, or website. This outage was also reflected in a spark spike on Downdetector.
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Based on the website, around 63 per cent of users have reported a problem with Claude chat, 24 per cent with the app and 10 per cent with the website.
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Based on the website, around 63 per cent of users have reported a problem with Claude chat, 24 per cent with the app and 10 per cent with the website.
Earlier this month, Claude saw a global outage. While Anthropic did not issue an official statement on that, its Claude Status page posted updates about "elevated errors" in the AI chatbot's Opus 4.6 model.
At 6:04 UTC (11:30 am IST), the company said it was investigating the issue. At 6:39 UTC (12:09 pm IST), Anthropic said, "The issue has been identified, and a fix is being implemented".
What can users do?
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Users experiencing problems with Claude AI can try basic troubleshooting steps such as refreshing the page, restarting the app or checking their internet connection.
However, if the issue is related to a broader service outage, users will have to wait till Anthropic need to wait until the platform restores normal operations.
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Home/World News/'Working on a fix': What Anthropic said about Claude AI outage
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