Amazon Alexa down? What's exactly wrong with Pandora, Skill function app

Amazon's smart assistant Alexa was down for thousands of users on Thursday, as per Down Detector.

Updated on: Jul 11, 2025, 04:10:59 IST

By Shamik Banerjee

Prefer HTon Google

Share via

Copy link

Amazon's smart assistant Alexa was down for thousands of users on Thursday, as per Down Detector. Users of Alexa smart devices complained that when they tapped on the skills section of the Alexa app, a message saying 'something went wrong' flashed. DownDetector, which tracks such outages based on users' reports, showed that more than 2800 people had reported outages with Amazon's Alexa.

More than 2800 people in the United States reported an outage with Alexa. (DownDetector)

Amazon has issued a statement on the Alexa outage on the Alexa app itself. "We are aware that some customers are currently experiencing issues with Alexa devices," the message from Alexa read. "We are working to resolve this as soon as possible and apologize for any inconvenience."

As per the data available on DownDetector, 41% said they faced issues with connectivity, 30% said they faced issues with the app, while 28% said Alexa's voice control was not working.

This is a breaking news.

ABOUT THE AUTHOR
Shamik Banerjee
Shamik is a journalist covering the United States for Hindustan Times. He has more than four years of experience reporting on US politics, sports, and major breaking stories across fast-moving cycles. He previously worked at Times Now and Sportskeeda, building strong newsroom instincts and digital storytelling skills. At HT.com, he focuses on day-to-day coverage of US political developments while also handling high-impact stories that demand speed, accuracy, clarity, and context under pressure. Shamik has extensive experience covering NFL game days over the past two years, coordinating live updates, analysis, and explainers. He is particularly drawn to large news moments such as US elections and the Super Bowl, where he thrives at the news desk working alongside the team. He holds degrees in Media Studies from Jamia Millia Islamia and English Literature from Jadavpur University. Before entering journalism, he briefly worked in digital marketing and political consultancy roles. Currently a Senior Content Producer at HT Digital, he is driven by curiosity, discipline, and a constant desire to explore new and obscure topics. Outside work, he enjoys reading, films, sports, and learning continuously.Read More

Stay updated with US News covering politics, crime, weather, local events, and sports highlights. Get the latest on Donald Trump and American politics along with Horoscope 2026.