Apple TV down: Thousands of users complain of issues; how to solve ‘couldn’t connect' problem

Apple TV reportedly ran into problems on December 12 with thousands of users facing issues.

Updated on: Dec 13, 2025, 06:34:06 IST

By Shuvrajit Das Biswas

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Apple TV reportedly ran into problems on December 12 with thousands of users complaining about issues. At the time of writing, Downdetector showed over 4,500 people facing issues.

Apple TV was reportedly down for users on December 12. Image for representational purposes. (Unsplash)

As per Downdetector, users began to face problems with Apple TV from 7:17 PM EST. According to the site, most users complained about server connection issues.

Reactions to Apple TV outage

Several people took to social media to complain about Apple TV being down, with many noting that they couldn't watch the new episode of Pluribus as a result.

Also Read | Apple drops the '+': Why the streaming giant quietly rebranded Apple TV+ as simply 'Apple TV'

“Why is Apple TV down right when the new Pluribus is released? Is it down for anyone else?,” a person said on X. Another commented, “apple tv going down right as i'm about to watch pluribus.” Yet another person said, “@AppleTV do better. I waited a week for the next episode of Pluribus and the connection is down.”

Apple TV was down on other networks as well. “AppleTV on Roku down? Trying to get the latest Pluribus here!,” one remarked. Another person tagged Canada's Rogers communication network and said, “FYI the Apple TV app is not working on your network.”

Yet another person asked on X, “Apple TV down for anyone else??.”

How to solve ‘couldn’t connect' issue on Apple TV

Several users complained they were unable to connect. To solve this, one can restart the Apple TV, router, and modem. Ensure they are on the same network. One can also try to forget the connection and reconnect to the WiFi network. If the issue continues to persist, one might also try to check for software updates.

However, given the widespread nature of the issue, the fix will likely come from Apple's side and users won't be able to do anything in the meanwhile.

For now, the cause of the outage remains unknown and Apple TV has not addressed the issue publicly.

ABOUT THE AUTHOR
Shuvrajit Das Biswas
Shuvrajit has over seven years of experience covering US, India, and world news. An English Literature postgraduate from Jadavpur University, Shuvrajit started off covering entertainment, gaming and all things pop culture. There were brief periods away from the media industry, with short stints in content marketing, ed-tech and academic editing. However, the newsroom beckoned and over the last few jobs, Shuvrajit has exceedingly focused on team functioning as well, including tracking news and assigning tasks, working on everyday breaking news, framing detailed coverage plans, and creating immersive and data-driven stories. In his time as a digital journalist, he has covered a Lok Sabha election, multiple state elections, Union Budgets and award ceremonies. He has also helped in planning content for company event panels in the past. For work, Shuvrajit enjoys dabbling with data visualization, editing tools, and AI chatbots and attempts to incorporate AI workflows in everyday tasks. He is deeply interested in geopolitics, sports, films and music. Prompting is a new fascination for Shuvrajit now. Apart from that, he can be found doom-scrolling, sharing memes, or cheering on his favorite football team.Read More

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