Samsung to start deleting inactive accounts soon: Here's how to stop it

The new “inactive Samsung account policy” is aimed at preventing the personal data of users from being tampered.

Updated on: Jun 6, 2025, 22:40:05 IST

By HT News Desk

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Samsung, the South Korean tech giant, has decided to permanently delete all accounts that have been inactive for 24 months as a new move to ensure better data protection. Emails are being sent out to the IDs associated with users’ Samsung accounts with a personalized date mentioned on each of them. If the user fails to take any action by the specified date, their account and all data associated with it will be permanently deleted by the company.

Samsung to start deleting inactive accounts. (Bloomberg)

This new “inactive Samsung account policy” is aimed at preventing the personal data of users from being tampered with due to prolonged periods of inactivity which could increase risks of leakage. Data from your Google Account will still be secure since that is completely separate from a Samsung account.

“As per our service's policy, your data in Samsung Cloud including data stored in Smart TV, Family Hub, and Galaxy Wearable will be deleted,” the email reads. All such warning messages to intimate customers about this move will be sent before July 31.

Since Samsung accounts are required to access any Galaxy device, it’s fairly staple for all customers of the company to have one. If you wish to protect your data from being erased, simply log in to your account using a Galaxy device once again to inform the system that you are still an active user and wish to continue with your previous account. If you fail to do so by the date mentioned in your warning email, the company will consider that you no longer wish to receive the data stored on your previous account and delete all such material.

Make sure you are still logged into the email associated with your Samsung account, otherwise you may never receive the warning mail. For those using a secondary Samsung account, the same procedure applies. If you switched to another mobile brand but wish to keep your hold account intact, make sure you log into it once before the assigned deadline.

By Stuti Gupta

ABOUT THE AUTHOR
HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

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