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Trump admin suspends important immigration helpdesk: Will Indian nationals on H-1B and F-1 visas suffer?

The Trump administration has placed the staff of the Office of the Citizenship and Immigration Services (CIS) Ombudsman on a 60-day administrative leave.

Published on: Apr 7, 2025, 11:19:23 IST
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The Trump administration has reportedly placed the staff of the Office of the Citizenship and Immigration Services (CIS) Ombudsman on a 60-day administrative leave. According to Business Today, many legal experts believe the March 21 move by the Department of Homeland Security (DHS) could be a step toward dismantling the independent immigration oversight body. The move also affected the Office for Civil Rights and Civil Liberties and the Office of the Immigration Detention Ombudsman.

Trump admin suspends important immigration helpdesk: Will Indian nationals on H-1B and F-1 visas suffer? (Photo by MANDEL NGAN / AFP) (AFP)
Trump admin suspends important immigration helpdesk: Will Indian nationals on H-1B and F-1 visas suffer? (Photo by MANDEL NGAN / AFP) (AFP)

According to the DHS, it took the step as part of a broader effort to streamline operations. However, it has not explained how future or ongoing immigration cases will be handled without the Ombudsman’s involvement.

How will the step affect the Indian diaspora?

Indian nationals in the US on H-1B and F-1 visas, and green card applicants, may be particularly affected by the closure. These groups have historically relied on the CIS Ombudsman to resolve delays in visa processing, as well as bureaucratic roadblocks. The office, which was known for its independence from the US Citizenship and Immigration Services (USCIS), assisted around 30,000 people annually.

The move has been slammed by the American Immigration Lawyers Association (AILA) and other advocacy groups. They have warned that the removal of the neutral watchdog could lead to unchecked administrative power over immigration matters. In the absence of the Ombudsman, immigrants are being asked to contact congressional representatives or advocacy groups. Many believe these resources may not offer the same level of expertise or impartiality. Democratic lawmakers have called out the move, pointing out that one of the affected offices, the Office for Civil Rights and Civil Liberties, is required to exist by law.

What can affected immigrants do?

Individuals affected by the move have been urged to do the following:

  1. They can get in touch with their congressional representative to request assistance with delayed or disputed USCIS cases.
  2. To seek professional guidance, they can talk to immigration attorneys.
  3. They must maintain detailed records of all interactions with USCIS.
  4. To avoid delays, they can consider premium processing, provided it is available and affordable.
  • Sumanti Sen
    ABOUT THE AUTHOR
    Sumanti Sen

    Sumanti Sen covers everything that’s happening in the US, from politics to entertainment, but her expertise lies in covering crime news. She has comprehensively chronicled the Idaho student murders, the Laken Riley and Iryna Zarutska cases, and the killing of Charlie Kirk, among other incidents. Over the years, she has interviewed several victims/families of victims of crimes seeking justice. She digs up stories that might otherwise remain unheard, and does her bit to ensure that victims and survivors’ voices are heard. Sumanti’s many years of experience also include interviews with Hamas attack survivors and mental health experts, among others. Her coverage of the October 7 Hamas attack on Israel and interviews with survivors of the tragedy, coupled with her other works including the Titan submersible coverage, earned her the Digi Journo of the Quarter award during her first year at Hindustan Times. Sumanti actively tracks missing person cases in the United States, and peruses Reddit and other social media platforms to bring to light cases that frequently elude public attention. She has extensively covered the disappearances of Nancy Guthrie, Thomas Medlin, Beau Mann, and Sudiksha Konanki, among others. When not at work, you will either find her with her novels, or with her beloved rescue pooches.Read More

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