LOUISVILLE: A replacement model of the fire-prone Samsung Note 7 smartphone began smoking inside a US plane on Wednesday, the family that owns it said, prompting
LOUISVILLE: A replacement model of the fire-prone Samsung Note 7 smartphone began smoking inside a US plane on Wednesday, the family that owns it said, prompting fresh investigations by the Consumer Product Safety Commission and the Federal Aviation Administration (FAA).
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A problem with the replacement for the Note 7 model would create a potentially costly chapter to a global scandal, which has already hurt Samsung’s reputation. It could add new dangers for consumers as well.
Indiana passenger Brian Green’s phone began emitting smoke inside a Southwest Airlines Co flight to Baltimore from Louisville, Kentucky, his wife Sarah said after speaking with her husband. She said that Green had replaced the original phone about two weeks ago after getting a text message from Samsung.
Samsung said in a statement it was working to recover the device. “Until we are able to retrieve the device, we cannot confirm that this incident involves the new Note 7.”
The world’s largest smartphone maker announced a global recall of 2.5 million of its Note 7 phones in 10 markets last month due to faulty batteries causing some phones to catch fire.
The FAA said in a statement that it had confirmed a Samsung phone caused the smoke on the Southwest flight and it was investigating the incident.