HDFC Bank's mobile app down, customers asked to use net banking

HDFC Bank, India's largest private lender, has been pulled up by the Reserve Bank of India for issues with its online banking services.

HDFC Bank said on Tuesday its mobile banking application is facing some issues without elaborating and said the glitch is being looked into "on priority".

HDFC Bank branch is seen in this file photo in Mumbai. (Bloomberg)

"We are experiencing some issues on the MobileBanking App. We are looking into this on priority and will update shortly. Customers are requested to please use NetBanking to complete their transaction. Regret the inconvenience caused. Thank you," Rajiv Banerjee, HDFC Bank's vertical head of corporate communications, said in a tweet.

HDFC Bank, the country's largest private lender, has been pulled up by the Reserve Bank of India (RBI) for issues with its online banking services in the past. The HDFC Bank's IT infrastructure is already under RBI audit for a series of technical issues.

More details are awaited.