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Bengaluru Airport introduces special facilities for persons with disabilities

The programme is designed to discreetly help passengers with hidden disabilities to navigate public places. Hidden disabilities do not have physical signs and may not be obvious. For example, a person with anxiety, diabetes or other such conditions is considered a person with a hidden disability.

Updated on: Dec 16, 2022, 13:50:03 IST
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The Kempegowda International Airport Bengaluru (BLR Airport) has introduced special services for persons with reduced mobility (PRM) and those with hidden disabilities, stated an official press release.

The globally recognised Hidden Disabilities Sunflower initiative is now introduced at the airport. (Shutterstock)
The globally recognised Hidden Disabilities Sunflower initiative is now introduced at the airport. (Shutterstock)

According to an official press release, these initiatives are particularly for persons in wheelchairs or reduced mobility and visually impaired individuals. Entry Gate 5 at Departures will be open for wheelchair users and persons with reduced mobility (PRM). Such passengers can now utilise designated drop-off space at Lane 1 at Departures, and they could also request priority check-in and a spot in the designated security check lane. For the ease of visually impaired travellers, BLR Airport has also introduced Braille menus at all food establishments.

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BLR Airport is now a Sunflower Airport. The globally recognised Hidden Disabilities Sunflower initiative is now introduced at the airport.

The programme is designed to discreetly help passengers with hidden disabilities to navigate public places. Hidden disabilities do not have physical signs and may not be obvious. For example, a person with anxiety, diabetes or other such conditions is considered a person with a hidden disability, as per an official press release.

Under the Hidden Disabilities Sunflower programme, BLR Airport has introduced the Sunflower Lanyard. Any individual who may need additional support from the airport staff may opt to pick up the lanyard from the Care by BLR service kiosks. With this lanyard, such persons can identify themselves for the airport staff to approach them and help them.

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In addition to this, some of the employees at BLR Airport are now trained in sign language to help passengers with hearing and speech disabilities. The staff will also offer additional support, such as extending their time and assisting in guiding them through airport procedures.

Additionally, complimentary buggy services are available at the kerbside and at Arrivals Exit Gate A5 (next to the luggage reclaim area). Spacious pathways, wheelchair-accessible water fountains, wheelchair-friendly facilities, and hospitable lounging places are other additional features at the terminal.

  • Yamini C S
    ABOUT THE AUTHOR
    Yamini C S

    Yamini CS is a Senior Content Producer at Hindustan Times with nearly six years of experience in digital journalism. She is part of the India News desk, where she works on a wide range of stories cutting across civic issues, city-based developments, politics, governance, public policy, breaking news, trending topics, and international affairs that have an impact on India. Her role involves tracking fast-moving developments, verifying information from official and on-ground sources, and presenting news in a clear, accessible format for a digital-first audience. A significant part of her work includes handling live blogs during major news events, such as elections, court verdicts, political developments, civic disruptions, protests, weather-related alerts, and unfolding national or international incidents. Through live coverage, she focuses on timely updates to help readers follow complex stories as they evolve. Before moving to the broader India News desk, Yamini was associated with the Bengaluru desk at Hindustan Times, where she extensively covered urban governance, infrastructure, traffic and transport issues, weather events, public grievances, and civic administration in the city. This experience strengthened her grounding in city reporting and sharpened her focus on citizen-centric journalism. She began her career as a correspondent with Reuters after completing a postgraduate diploma in journalism from the Indian Institute of Journalism and New Media. Her early training instilled a strong emphasis on accuracy, sourcing, and news ethics, which continue to shape her reporting style. Outside of work, Yamini enjoys reading across genres, listening to music, and spending time with her family, which help her maintain balance in a fast-paced newsroom environment.Read More

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