Bengaluru passenger claims Rapido driver overcharged, double-booked ride, 'forced' him to travel with strangers

The passenger alleged that he experienced unnecessary delays, extra charges, and poor service.

Published on: Nov 16, 2025, 17:42:58 IST

By Shivya Kanojia

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A passenger took to social media platform Reddit and narrated a shocking ordeal of scam by a Rapido cab driver in Bengaluru. As per the post, the incident took place during a ride from Bengaluru Airport Terminal 1 to Tavarekere. The passenger alleged that he experienced unnecessary delays, extra charges, and poor service.

The passenger also highlighted the issue of being ''forced'' to share the ride with strangers. (Pixaby)

According to the passenger, the ride was initially booked for ₹802. Shortly after, the driver demanded an additional ₹200, citing airport parking charges. When the passenger refused to pay the extra amount, the situation escalated.

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The driver allegedly booked another ride under a different vehicle number and began the journey by dropping off other passengers first, taking a diverted route through Marathahalli, which reportedly added about 50 minutes to the trip.

Bengaluru Cab Drivers Scam Alert
byu/Spare_Depth6978 inBengaluru

''Yet when I asked to compensate for that he did not listen to me and charged the whole amount ( ₹800). This is disguisting, I got to travel with 2 strangers with longer route (adding more 50 minutes) for the same price. Rapido is equally responsible for this, how a captain is allowed to book 2 rides with 2 different vehicles numbers on the same vehicle and same time,'' the post read.

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The passenger also highlighted the issue of being ''forced'' to share the ride with strangers and having no recourse when the driver deviated from the original route.

HT.com has reached out to Rapido and is awaiting a response.

Social media reactions

''Bmtc kia bus is such a safe, convenient and affordable option. Every 15 min there is a bus departing T1 to btm, taverkere and jayadeva,'' a user suggested.

''There is always a long queue for these. KIA buses are a better option if you have less luggage,'' a second user commented.

''You should have reported for safety when he was in different route but inside city limits,'' another user mentioned.

Disclaimer: This report is based on user-generated content from social media. HT.com has not independently verified the claims and does not endorse them.

ABOUT THE AUTHOR
Shivya Kanojia
Shivya Kanojia is a journalist at Hindustan Times, where she works in the fast-paced digital news ecosystem with a strong sense of editorial judgement and a clear understanding of what makes a story both important and traffic-driven. An alumna of the Indian Institute of Mass Communication (IIMC), Shivya brings a thoughtful balance of news value and audience relevance to her work, ensuring stories resonate beyond the immediate headline. Over the course of her three-year journey in the digital news space, Shivya has worked across a wide range of beats, including politics, civic issues, human-interest features and trending news. This diverse exposure has shaped her ability to approach stories with nuance, adaptability and context, whether she is breaking down complex developments or spotlighting everyday narratives that often go unnoticed. She is particularly drawn to human-interest stories, interviews and explainers that offer depth and clarity, aiming to move past surface-level reporting to explore the people, emotions and circumstances behind the news. Prior to joining Hindustan Times, Shivya worked with Firstpost and Times Now, where she covered a broad spectrum of topics and honed her skills in digital journalism . Outside the newsroom, Shivya enjoys discovering new cafés, drawn to good coffee, cosy spaces and unhurried conversations. Shopping is another pastime she cherishes, not always out of necessity, but often guided by instinct and the simple joy of stumbling upon unexpected finds. Above all, she treasures time spent with loved ones, finding meaning in shared laughter, simple moments and memories that linger long after.Read More

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