CM Saini orders faster road fixes, grievance action at Gurugram review meet

Sector 85 connectivity cleared after land purchase; pumps and monitoring planned to tackle chronic waterlogging while pending complaints await next review.

Published on: Feb 10, 2026, 07:35:03 IST

By Leena Dhankhar

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Haryana chief minister Nayab Singh Saini on Monday said the government is giving special focus to Gurugram’s development and speedy redressal of public grievances, directing officers to handle public-interest work with sensitivity and accountability.

Seventeen complaints reviewed with 12 settled on the spot; officials told to submit reports on pending cases and speed up drainage, road and access works. (Parveen Kumar/HT)

Chairing a meeting of the District Public Relations and Grievance Redressal Committee in Gurugram, he said district-level issues are reviewed regularly to ensure timely resolution.

“Officers must handle public-interest works with the highest priority. There should be no negligence at any level. The government is fully committed to Gurugram’s overall development and quick resolution to citizens’ problems,” Saini said.

In the meeting,17 complaints were taken up, of which 12 were resolved on the spot and five were kept pending for further action. The CM directed departments concerned to submit detailed status reports on the pending cases at the next meeting.

1-month to repair damaged roads

Taking cognisance of a complaint about the poor condition of a stretch from Umang Bhardwaj Chowk in Sector 10A via Gadoli till Dwarka Expressway, Saini directed officials to make the road pothole-free within 24 hours and remove encroachments, if any.

He added that all departments must adhere to timeline and ensure that all damaged roads are repaired within a month.

Sector-85 connectivity issue cleared

Referring to a complaint by the Carnation Residency RWA in sector 85 about a blocked road, the chief minister said a joint committee had been formed to examine the matter.

Based on its report, the builder has now purchased the disputed private land and removal of old structures is underway.

Officials said a 24-metre-wide road will be constructed within two weeks to directly link the area with the main road and Dwarka Expressway.

Action on Surat Nagar waterlogging

Saini also directed officials to resolve the long-standing waterlogging problem in Surat Nagar Phase-1 within a month. He also ordered restoration of proper drainage, installation of pumps and regular monitoring.

Gurugram mayor Rajrani Malhotra, principal advisor (urban development) D.S. Dhesi, GMDA CEO P.C. Meena, deputy commissioner Ajay Kumar and other senior officials were present in the meeting.

ABOUT THE AUTHOR
Leena Dhankhar
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More

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