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Licence of Ggm eatery that served dry ice instead of mouth freshener cancelled

The food and supply department has taken food samples from 162 restaurants across the city to conduct quality tests

Updated on: Apr 3, 2024, 06:58:17 IST
By , Gurugram
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The Food and Supply Department on Monday cancelled the licence of Laforestta Café in Sapphire Mall in Gurugram’s Sector 90 after it failed to respond to a show cause notice issued to them on March 6, people familiar with the matter said. The department sealed the restaurant and issued it the notice after its staff allegedly served dry ice instead of mouth freshener to five diners, leading to their hospitalisation.

Laforestta Café in Sapphire Mall in Gurugram’s Sector 90 . (Parveen Kumar/HT Photo)
Laforestta Café in Sapphire Mall in Gurugram’s Sector 90 . (Parveen Kumar/HT Photo)

Following the incident, the food and supply department has taken food samples from 162 restaurants across the city to conduct quality tests. Officials said they also checked establishments for dry ice but did not find a single restaurant using it.

The incident occurred on March 2 when a group of six friends, aged between 25 and 30, gathered to celebrate the birthday of one of them at the café. However, a waiter mistakenly served them dry ice instead of mouth freshener after dinner, resulting in their hospitalisation. The Gurugram police arrested the restaurant manager on March 5 and the waitress on March 8, and they were later granted bail.

Ramesh Chauhan, food safety officer, said they had served a notice to the establishment and given them 15 days to reply, but no response was received by the café owner or staff. “Due to a lack of response, action was taken against the establishment, resulting in the cancellation of its licence,” he said.

Despite repeated calls and messages, Laforestta Café staff did not respond to requests for comment.

Food quality checks across city

Chauhan said raids were conducted in areas such as Golf Course Road, Sector 29, Golf Course Extension Road, Sohna Road , Cyber city , and Sector 14, among others, to collect samples from restaurants. “Since March 5, we have collected samples from 162 restaurants in Gurugram of which 58 samples failed quality tests. Moreover, reports for several other samples are pending, and appropriate action will be taken in accordance with the regulations,” he said.

He said that they are conducting raids to check the food quality and dairy products used by the outlets to ensure they are not of poor quality. “We are awaiting directions from higher authorities based on which action will be taken against the outlets whose samples have failed quality tests,” he said.

The food safety officer said that many cases have been filed in court and 16 cases with additional deputy commissioner based on the reports of restaurant sample failures.

Chauhan said they have also identified 20 private schools in the district that provide lunch to students and will collect samples to ensure there is no risk to students’ health. “We are starting a drive to check food quality to ensure students’ health is not at risk,” he said.

Gurugram deputy commissioner (DC) Nishant Kumar Yadav said that they are conducting regular inspections of all outlets and have mandated proper training for the staff serving food items that require specialised training. “Establishments must exercise caution while serving food, and no risks are to be tolerated. Restaurants should exercise utmost caution when serving food to guests, as they cannot risk endangering their lives.,” he said.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More